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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270605
Report Date: 05/28/2025
Date Signed: 05/28/2025 10:58:28 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2025 and conducted by Evaluator Aiddee Nunez
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250319144415
FACILITY NAME:MARINERS CHURCH PRESCHOOLFACILITY NUMBER:
304270605
ADMINISTRATOR:EGGERS, JENNIFERFACILITY TYPE:
850
ADDRESS:5001 NEWPORT COAST DRIVETELEPHONE:
(949) 769-8261
CITY:IRVINESTATE: CAZIP CODE:
92612
CAPACITY:152CENSUS: 87DATE:
05/28/2025
UNANNOUNCEDTIME BEGAN:
09:27 AM
MET WITH:Director, Katherine Yeakel TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff left daycare children unattended while in care
Staff did not properly report incidents involving daycare children
INVESTIGATION FINDINGS:
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On 5/28/25 at 9:27am, Licensing Program Analysts (LPA) Aiddee Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 3/26/2025. Upon arrival, LPA met with Director, Katherine Yeakel and informed the director the purpose of the visit is to deliver complaint findings. Census was taken and observed a total of 87 preschool age children and 14 staff members.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.


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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 06-CC-20250319144415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MARINERS CHURCH PRESCHOOL
FACILITY NUMBER: 304270605
VISIT DATE: 05/28/2025
NARRATIVE
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On 3/19/25 the Orange County Child Care Office received a complaint alleging (1) Staff left daycare children unattended while in care and (2) Staff did not properly report incidents involving daycare children. Reporting Party (RP) stated the following: More than one instant a child had been left on their own without an adult being present. The first incident occurred on 2/24/25, when Staff#1 (S1) forgot Child#1 (C1) out on the playground and left them out there for a while. Several minutes later, the classroom went outside to the playground, and Staff#2 (S2) and Staff#3 (S3) noticed C1 alone without a staff member being present. The second incident occurred on 2/28/25. Staff#6(S6) had been walking down the hallway, and Child#2 (C2) from S1’s classroom opened the door. Upon going inside, S6 noticed C2 was alone in the classroom. C2’s classroom was outside in the playground, and they had forgotten C2. On 4/17/25, Child#1 was left behind unattended by S1 who had previous incidents with leaving children in the classroom and outside.

During the investigation, LPA toured the facility, obtained a copy of the children’s rosters, all-staff meeting agenda from 3/14/2025, counseling reports, and the personnel report. LPA also conducted interviews with 13 staff members, attempted to interview 6 children but only 3 children qualified for an interview, and 3 parent interviews.

Regarding allegation: Staff left daycare children unattended while in care

During staff interviews, 3 staff members that were outside in the playground confirmed that C1 was alone in the middle of the playground on 2/24/25. S2 stated that C1 was by himself, unsupervised in the middle playground. S3 stated that while S3 in the larger playground trying to line up one of the children, S3 looked up and noticed C1, who was alone in the middle playground without any supervision. Staff#4(S4) also confirmed that S4 was outside during the incident and saw C1 alone in the middle of the playground.

S6 stated the following: On 2/28/25, S6 had walked around the hallway and S6 had 2 children with S6, the moment S6 walked S6 noticed somebody opening a classroom door very slowly and it was C2. S6 asked C2 if C2 had been alone, C2 did not respond to S6 but S6 noticed that nobody was inside the classroom. S6 took C2 to the director’s office. The director and assistant director stated the following: Staff#7 (S7) and Staff#8 (S8) they were in transition to the playground, and they left C2 in the classroom. S7 and S8 confirmed that they left C2 inside the classroom alone.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 06-CC-20250319144415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MARINERS CHURCH PRESCHOOL
FACILITY NUMBER: 304270605
VISIT DATE: 05/28/2025
NARRATIVE
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On 4/17/25, the director stated they were having their Easter party and C1 was going around one of the corners and exited through the double doors and started walking down to one of the hallways and a staff member went after C1. S1 was present but did not notice C1 walk out. Staff#10(S10) witness C1 alone in the hallway. S10 stated S10 saw C1 in the hallway and was about 16 feet away from where S10 was standing. S10 stayed they were trying to get S1 attention but S1 was talking to adults. S6 stated that on 4/29/25, around 10:50am, S6 noticed C3 alone lingering around chapel. S6 took C3 to the director’s office and the director requested for S6 to take C3 back to C3’s classroom. C1, C2, and C3 were all in S1’s classroom. The director stated S1 has been terminated as of 4/29/25. On 5/12/25, LPA attempted to interview C1, C2, C3 but they did not qualify for an interview. 3 children that qualified for an interview did not disclose any concerns regarding the allegation.

Regarding allegation: Staff did not properly report incidents involving daycare children.

On 3/21/25, LPA reviewed the facility file and confirmed the Department did not receive any Unusual Incident Report from the facility reporting the incidents that happened on 2/24/25 and 2/28/25. The Director and assistant director confirmed that they did not report these unusual incidents to the Licensing office as required by Title 22 Reporting Requirements.

On 5/27/2025, LPA interviewed 3 parents, and the 3 parents did not have any concerns regarding the allegations.

Based on information gather from LPA’s staff interviews, children’s interviews, and parent interviews, the preponderance of evidence has been met; therefore, the allegations of Staff left daycare children unattended while in care and Staff did not properly report incidents involving daycare children are SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, Section 101229(a)(1) Responsibility for Providing Care and Supervision and 101212(d)(1)(C) Reporting Requirements are being cited on the attached LIC9099D. Please refer to attached 9099D for documentation of deficiencies.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 06-CC-20250319144415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MARINERS CHURCH PRESCHOOL
FACILITY NUMBER: 304270605
VISIT DATE: 05/28/2025
NARRATIVE
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LPA informed the Director that this report cites a Type A violation and shall be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file.

Exit interview was conducted. Notice of Site Visit was posted during the visit. The facility representative was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100.

Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First-level appeals should be sent to the regional manager at the address listed above.

End of Report. Page 4 of 4

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 06-CC-20250319144415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MARINERS CHURCH PRESCHOOL
FACILITY NUMBER: 304270605
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/29/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time.
This requirement is not met as evidence by:
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Per director, they are currently using name to face on their app or parent app or they have a printed copy they have to look at the child's name and face. We also have multiple staff meeting concerns on how they are handling supervision. Director will submit a written statement to LPA of new plan by the POC due date.

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Based on staff interviews, C1, C2, and C3 were alone unsupervised on 2/24/25, and 2/28/25. This is an immediate risk to the safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 06-CC-20250319144415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MARINERS CHURCH PRESCHOOL
FACILITY NUMBER: 304270605
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/11/2025
Section Cited
CCR
101212(d)(1)(C)
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Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days.
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Per director, making sure having an open communication with the LPA. Call the office if an incident happens within 24 hours and a written report within 7 days. The director will write a written statement and will submitted to the LPA by the POC due date.
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Based on record reviews, the facility did not report the 2/24/25 & 2/28/25 incidents to the Department as required. This is a potential risk to the safety of the children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6