304270605-12-9-2025-06-CC-THOO-DPEPAD-20251216100833

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270605
Report Date: 12/09/2025
Date Signed: 12/09/2025 11:53:46 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Aiddee Nunez

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20250903172545

FACILITY NAME:	MARINERS CHURCH PRESCHOOL		FACILITY NUMBER:	304270605
ADMINISTRATOR:	EGGERS, JENNIFER		FACILITY TYPE:	850
ADDRESS:	5001 NEWPORT COAST DRIVE		TELEPHONE:	(949) 769-8261
CITY:	IRVINE	STATE: CA	ZIP CODE:	92612
CAPACITY:	152	CENSUS: 70	DATE:	12/09/2025
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Facility Representative, Sara Crippen		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff do not provide adequate supervision to the children in care.
Staff do not ensure that hazards are inaccessible to the children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) A. Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 09/08/2025. Upon arrival, LPA met with Facility Representative Sara Crippen and informed the Facility Representative purpose of the visit is to deliver complaint findings. Census was taken and observed a total of 70 preschool age children and 16 staff members.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250903172545

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MARINERS CHURCH PRESCHOOL	FACILITY NUMBER: 304270605
	VISIT DATE: 12/09/2025

NARRATIVE

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On 09/03/25 the Orange County Child Care Office received a complaint alleging (1) Staff do not provide adequate supervision to the children in care (2) Staff do not ensure that hazards are inaccessible to the children in care. The Reporting Party (RP) stated the following: On August 22, 2025, there was a classroom, room 107 that had many balloons to which the children were playing with. RP had seen an adult with a balloon air pump just making more and more balloons with both teachers from that room not paying attention. Staff#2 (S2) was talking to a parent away from the group of children and Staff#1 (S1) was on the phone. RP stated that same week, there was a cart full of different materials outside on the playground. RP noticed children drawing, cutting and gluing at a table that was right in front of it. RP stated that children had access to scissors without a teacher being near the cart to supervise them. This cart was out for more than one day.

During the investigation, LPA toured the facility and conducted interviews with 5 staff members and 3 parents.

Regarding allegation: Staff do not provide adequate supervision to the children in care.

During staff interviews, S1 stated the following: August 22, 2025, was the end of the year party. The room parents (parent #4 (P4) and parent #5 (P5) brought ice cream and balloons for the children. P4, P5, and S2 were in the classroom that day. There was 1 balloon for each child, approximately 12 balloons. S1 reported being next to the children and stated the children were never left alone while the children played with the balloons. S1 denied talking on the phone, stating S1 was instead taking pictures. S1 stated that the children were playing with the balloons for about 5 minutes and took the balloons home after. LPA tried contacting P4 and P5 but was unsuccessful.

S2 stated the following: We talked to the room parent about celebrating the end of the year. We had 12 balloons. The children were able to take the balloons home at the end of the day. S2 reported maintaining visual supervision of the children when they were using the balloons. S2 stated that even if S2 was talking to the parents, S2 continued watching the children as the children played with the balloons.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250903172545

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MARINERS CHURCH PRESCHOOL	FACILITY NUMBER: 304270605
	VISIT DATE: 12/09/2025

NARRATIVE

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Regarding allegation: Staff do not ensure that hazards are inaccessible to the children in care.

During staff interviews, S1 stated the following: they had an art cart outside with paper, stamps, crayons, markers, and there were no scissors; S1 does not use scissors in their classroom. S1 stated that when children are using art supplies the staff will spread out and we will always watch them. S2 stated that they don’t really use scissors in the classroom. S2 disclosed that when children are using art supplies the staff members will always watch the children; If staff members had to leave the area, they would remove the art supplies and make it unable to the children.

During the 3 parent interviews, the 3 parents did not divulge any information pertaining to the allegation or express any concerns regarding care of the children.

Based on information gathered from LPA’s interviews with the 5 staff members and 3 parents, the preponderance of evidence has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations (1) Staff do not provide adequate supervision to the children in care (2) Staff do not ensure that hazards are inaccessible to the children in care; therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with Facility Representative, Sara Crippen. The Notice of Site Visit was posted. Facility Representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. The Facility Representative was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager at the address listed above.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025

LIC9099 (FAS) - (06/04)

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