304270758-1-14-2026-06-CC-MMAE-DR3T7F-20260207132838

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270758
Report Date: 01/14/2026
Date Signed: 01/14/2026 03:00:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2025 and conducted by Evaluator Giselle Lucero

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20251113093630

FACILITY NAME:	CATALYST KIDS-TRIDENT		FACILITY NUMBER:	304270758
ADMINISTRATOR:	MESINA, MAGALI		FACILITY TYPE:	830
ADDRESS:	1800 WEST BALL ROAD		TELEPHONE:	(714) 999-5632
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92804
CAPACITY:	30	CENSUS: 10	DATE:	01/14/2026
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Lead Teacher Valerie Zamora		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Staff are not disinfecting properly to prevent the spread of hand, foot and mouth disease

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Giselle Lucero conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA observedn 10 infants with 8 staff in the classrooms.

A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 11/13/2025 alleging staff are not disinfecting properly to prevent the spread of hand, foot and mouth (HFM) disease. Reporting party (RP) stated there is a HFM outbreak at the facility and staff are not being vigilant or taking action to stop the spread. Sansitizing and disinfecting in the classrooms are not being made a priority.
(continue to page 2)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20251113093630

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CATALYST KIDS-TRIDENT	FACILITY NUMBER: 304270758
	VISIT DATE: 01/14/2026

NARRATIVE

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(Page 2)

During the investigation, LPA Lucero interviewed four (4) staff members and two (2) parents.

During staff interviews, staff acknowledged that there was a recent Hand, Foot, and Mouth (HFM) outbreak at the facility. Staff reported that once the first case was confirmed, daily health checks were conducted on all children. If any symptoms were observed, parents were contacted to pick up their child, and the child was excluded from care until a physician’s clearance note was provided. Staff indicated that parents were consistently requested to submit doctor’s notes confirming that their child was cleared to return to the facility. To reduce the risk of transmission, staff minimized the movement of teachers between the preschool and infant classrooms. Staff also reported washing their hands immediately upon entering classrooms, regularly cleaning and disinfecting high-touch surfaces, toys, and cots, laundering bedding, and removing cloth toys due to the increased likelihood of germs adhering to fabric materials.

Staff further stated that parents were informed of the outbreak beginning with the first confirmed case, and outbreak notices were posted at facility entrances. Staff reported ongoing challenges related to conflicting medical clearances, noting that some children were cleared by physicians despite staff continuing to observe symptoms. In several instances, when children were sent back home due to persistent symptoms, physicians later confirmed HFM, which caused confusion and may have contributed to the continued spread of the illness

LPA interview 2 parents. Parents interviewed did not express concerns.

Additionally, a review of facility records confirmed that the facility reported the outbreak to the Department, in compliance with the Department’s epidemic reporting requirements. The facility also contacted the Public Health Department for guidance.

Based on LPA's interviews, it has been determined there was no preponderance of evidence supporting staff are not disinfecting properly to prevent the spread of hand, foot and mouth (HFM) disease. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be Unsubstantiated. Exit interview was conducted with Director Magali Mesina. The Notice of Site Visit was posted.

End of Report.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026

LIC9099 (FAS) - (06/04)

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