304270907-7-5-2022-06-CC-RLOZ-CG8VYU-20220711165144

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270907
Report Date: 07/05/2022
Date Signed: 07/05/2022 11:26:50 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2022 and conducted by Evaluator Nguyen K Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220628084949

FACILITY NAME:	HILLSBOROUGH PRIVATE SCHOOL		FACILITY NUMBER:	304270907
ADMINISTRATOR:	ROWE, AMBER		FACILITY TYPE:	850
ADDRESS:	4757 VALLEY VIEW		TELEPHONE:	(714) 572-5696
CITY:	YORBA LINDA	STATE: CA	ZIP CODE:	92886
CAPACITY:	97	CENSUS: 15	DATE:	07/05/2022
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Lacy Bonner, Director		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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A comfortable temperature is not being maintained at the facility.

INVESTIGATION FINDINGS:

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On 07/05/2022, Licensing Program Analyst (LPA) Tran conducted a 10-day initial investigation regarding the allegation about personal rights. LPA Tran met with Director Lacy Bonner. The Covid-19 Emergency Response questionnaires were asked prior entering the facility. A tour of the facility was conducted, and a census was taken. Observed at the time of the investigation was a total of 15 children and 5 staff. LPA informed the Director of the allegation.

A review of the Facility Personnel Report Summary on 07/05/2022 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

During today's investigation, LPA reviewed children's and staff roster, and interviewed 5 staffs and 2 chidlren.

(Continue next page)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 07/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/05/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220628084949

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: HILLSBOROUGH PRIVATE SCHOOL	FACILITY NUMBER: 304270907
	VISIT DATE: 07/05/2022

NARRATIVE

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( Page 2 of Report)

All five interviewed staffs, shared that there were 3 air conditioning thermostats in the facility, one in Green classroom, one in Red classroom and one in the hall way. All interviewed staff stated the temperature thermostats are always set between 72 and 75 degrees F. Only the teachers in the Green room, Red Room and the Administrator staff are the ones that usually set the temperature. All five interviewed staffs, in all different classrooms, denied that they ever felt that it was too cold or too hot in the classrooms and have never heard any children, staff or parents shared any concerns about the temperature in the facility.

LPA Tran attempted to interviewed 5 children, 2 out of five children were qualified to be interviewed, and the two children who were interviewed, denied ever felt too hot or too cold when they are in the classrooms. They also denied that they ever witnessed anyone in class saying that it was too hot or too cold in the classrooms.

During today's investigation, LPA Tran also observed the thermostat in the Green classroom was set at 74 degrees F, the thermostat temperature in the hall way was set at 72 degree F and thermostat temperature in the Red classroom was set at 73 degrees F.

Based on LPA's observation and the interviews conducted with 5 staffs and 2 children, there is insufficient evidence to corroborate the allegation that a comfortable temperature is not being maintained at the facility. Although the allegation, may have happened or are valid, there is not a preponderance of evidence to prove that a comfortable temperature is not being maintained at the facility, did or did not occur, therefore the allegation that a comfortable temperature is not being maintained at the facility is unsubstantiated.

Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Lacy Bonner.

(End of Report)

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 07/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/05/2022

LIC9099 (FAS) - (06/04)

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