304270927-12-18-2024-06-CC-THOO-DC92WB-20241223164516

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270927
Report Date: 12/18/2024
Date Signed: 12/18/2024 10:58:03 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2024 and conducted by Evaluator Patricia Duron

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20241030122333

FACILITY NAME:	IUSD EARLY CHILDHOOD LEARNING CENTER		FACILITY NUMBER:	304270927
ADMINISTRATOR:	MARIANA BOSCH		FACILITY TYPE:	850
ADDRESS:	ONE SMOKETREE		TELEPHONE:	(949) 936-5890
CITY:	IRVINE	STATE: CA	ZIP CODE:	92604
CAPACITY:	225	CENSUS: 110	DATE:	12/18/2024
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Marina Bosch Director		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff handled child in a rough manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. This is a continuation of the investigation initiated on 11/5/24, LPA met with Director, Mariana Bosch and informed the licensees of the purpose of the visit. The director and LPA observed classrooms and census was taken. The overall census observed was 23 staff and 110 children.
A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 10/30/24 a complaint was filed with the Licensing office alleging Staff handled child in a rough manner. Reporting Party (RP) stated, Child #1 (C1) stated Staff # 1(S1) hit C1 and pointed to their leg.
During the course of investigation, LPA interviewed 4 staff members, 3 children, 4 parents, and reviewed records.
Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20241030122333

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: IUSD EARLY CHILDHOOD LEARNING CENTER	FACILITY NUMBER: 304270927
	VISIT DATE: 12/18/2024

NARRATIVE

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LPA interviewed 4 staff members, 4 out of 4 staff stated they have not witnessed S1 handle child in a rough manner. S1 stated, C1 was sitting with S3, C1 didn’t want to let go of S3. C1 was holding on to S3. S1 helped C1 walk to the carpet and S1 asked if S1 could help C1 up. S1 and C1 walked together to the carpet. S1 talked to P1 that day about C1 crying because S3 had to leave for the day and C1 was upset and was crying.

S2 stated, S2 has not witnessed S1 handle a child in a rough manner. S1 talks a lot to the children. S1 uses her words when working with challenging behavior children.

S3 stated, S3 has not witnessed S1 handle any child in a rough manner. S1 teaches staff how to handle children with a gentle manner. When staff members are handling a challenging child, S1 reminds staff to handle carefully and S1 roles models for staff.

LPA Duron interviewed 3 children. All 3 interviewed children did not reveal any staff

violating their rights.

LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any
concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and the record review, the preponderance of the evidence has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation of Staff handled child in a rough manner; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal
Rights were provided. The facility representative was provided a copy of their appeal
rights and their signature on this form acknowledges receipt of these rights. All appeals
must be in writing and received by the Licensing office within 15 business days. Any
proposed changes to the physical plant, including telephone number, shall be
immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for
30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice
of Site Visit” must be posted on or adjacent to the door. Page 2 of 2. End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024

LIC9099 (FAS) - (06/04)

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