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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304300161
Report Date: 08/05/2026
Date Signed: 08/05/2026 03:33:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2026 and conducted by Evaluator Long Pham
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260611093400
FACILITY NAME:MAGDALENO, YESSIKAFACILITY NUMBER:
304300161
ADMINISTRATOR:MAGDALENO, YESSIKAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 971-8004
CITY:GARDEN GROVESTATE: CAZIP CODE:
92840
CAPACITY:14CENSUS: 0DATE:
08/05/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Licensee Magdaleno Yessika TIME COMPLETED:
03:50 PM
ALLEGATION(S):
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Licensee is not present in the home a sufficient amount of time.
Licensee left child in a playpen unattended for an extended period of time.
INVESTIGATION FINDINGS:
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On August 05, 2026, at 2:00pm, Licensing Program Analyst (LPA) Long Pham conducted an unannounced complaint inspection for the purpose of delivering findings. Upon arrival, LPA met with the licensee Magdaleno Yessika and was led on a tour of the facility. There are no children in care. This is a continuation of a complaint inspection initiated on 06/18/2026. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.
A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 06/11/2026, the Orange County Child Care Office received a complaint alleging 1) Licensee is not present in the home a sufficient amount of time, and 2) Licensee left child in a playpen unattended for an extended period of time. Reporting Party (RP) stated that the staff #1 (S1) was not present on 6/10/2026.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Long Pham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20260611093400
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MAGDALENO, YESSIKA
FACILITY NUMBER: 304300161
VISIT DATE: 08/05/2026
NARRATIVE
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RP reported that last week S1 was not present, and one child was in care being supervised by another individual in the home. RP also stated that approximately one month ago, S1 was working on their computer for most of the time while the child remained in a playpen.

During the investigation, LPA toured the facility, interviewed 1 staff, 1 parent, and reviewed pertinent documents. LPA couldn’t interview the Reporting Party (RP) because RP is anonymous. LPA couldn’t interview the child #1 (C1) because C1 was not present at the facility.

Regarding the allegation of “Licensee is not present in the home a sufficient amount of time.”

During staff interviews, 1 out of 1 staff denied the allegation. Staff #1 (S1) stated that the facility has one school-aged child enrolled, and C1 attends about two days per week, with a schedule that varies. S1 stated the facility was closed on June 10, 2026, and open from June 1–5, 2026, but no children were in care during that time.

Regarding the allegation of “Licensee left child in a playpen unattended for an extended period of time.”

During the physical plant inspection on 06/18/2026, LPA observed an unused playpen stored inside a cart.



During interview, S1 denied the allegation, stating the facility does not use a playpen, C1 is a school-aged child, and C1 does not play in a playpen. S1 stated they only work on their computer during operating hours when no children are in care.

During the parent interview, the parent did not divulge any information pertaining to the allegations or express any concerns regarding care of the children.

Based on LPA’s observations, and interviews, the preponderance evidence of 1) Licensee is not present in the home a sufficient amount of time and 2) Licensee left child in a playpen unattended for an extended period of time has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Long Pham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20260611093400
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MAGDALENO, YESSIKA
FACILITY NUMBER: 304300161
VISIT DATE: 08/05/2026
NARRATIVE
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Exit interview was conducted and report was reviewed with the licensee Magdaleno Yessika.

Notice of Site Visit was posted during the visit. The facility representative was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100.

Appeal Rights were explained. The facility representative was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

End of Report.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Long Pham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3