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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304300780
Report Date: 05/23/2023
Date Signed: 05/23/2023 02:20:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2023 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230327122415
FACILITY NAME:SHIPP, SHONNIEFACILITY NUMBER:
304300780
ADMINISTRATOR:SHIPP, SHONNIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 220-1131
CITY:BUENA PARKSTATE: CAZIP CODE:
90620
CAPACITY:14CENSUS: 3DATE:
05/23/2023
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Shipp, Shonnie Licensee TIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee physically abused children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with Licensee Shonnie Shipp. Census was taken. The overall census observed was 2 staff with 2 preschool children and 1 infant. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 3/27/23 a complaint was filed with the Licensing office stating Licensee physically abused children in care. Reporting Party (RP) stated the following: RP received a report stating licensee would physically abuse children in care.

During the course of the investigation, LPA interviewed licensee, 1 assistant, 3 parents, 2 children and reviewed records.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20230327122415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SHIPP, SHONNIE
FACILITY NUMBER: 304300780
VISIT DATE: 05/23/2023
NARRATIVE
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During the initial inspection dated 4/5/2023. LPA observed licensee and assistant caring for 1 preschool child and 1 infant. LPA observed interactions with children in care, C1 was sitting down on couch, and C2 was lying down on couch. During the visit, LPA observed licensee provide a book to C2 and changed C1 diaper.

LPA interviewed two staff, 2 out of 2 staff stated when dealing with children’s challenging behaviors they talk to the child, and see what is wrong, they re-direct the child to play with a toy, their tablet or read a book. Staff stated they communicate with parents if the challenging behaviors continues. 2 out of 2 staff stated they are aware of mandated reporting requirements and are mandated to report abuse or suspected abuse.

LPA attempted to interview 2 children in care. C1 did not quality to be interviewed and C2 was unable to interview due to child being non-verbal.

LPA Duron contacted four parents by phone and was able to interview three parents. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED.


An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2