304310598-10-28-2022-06-CC-JHAN-CL2L2W-20221110072258

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304310598
Report Date: 10/28/2022
Date Signed: 10/28/2022 04:09:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Carmen Odom

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220929105316

FACILITY NAME:	ORTEGA, MARIA		FACILITY NUMBER:	304310598
ADMINISTRATOR:	ORTEGA, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 731-9463
CITY:	TUSTIN	STATE: CA	ZIP CODE:	92780
CAPACITY:	14	CENSUS: 9	DATE:	10/28/2022
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Maria Ortega - Licensee		TIME COMPLETED:	04:10 PM

ALLEGATION(S):

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Daycare children sustained multiple insect bites while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Carmen Odom conducted an unannounced complaint inspection to deliver the findings for the above allegation. This is a continuation of the investigation initiated on 10/04/22. LPA Odom met with Licensee, Maria Ortega, who guided LPA on tour of the facility. Census was taken and observed were 9 children with 1 assistant in the childcare area.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 09/29/22 alleging daycare children sustained multiple insect bites while in care. The reporting party (RP) stated the first day the children had attended the childcare they returned home with insect bites. The following day Child #1 (C1) had an insect bite on their ear and 2 days later Child #2 (C2) had insect bites on their arm and leg. RP discontinued care.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220929105316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: ORTEGA, MARIA	FACILITY NUMBER: 304310598
	VISIT DATE: 10/28/2022

NARRATIVE

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LPA attempted interviewing reporting party multiple times, however, was not able to make any contact with the RP. LPA conducted a facility inspection inside and outside the childcare areas, interviewed licensee, 1 staff, 2 parents, and reviewed the Children’s roster. Children were not interviewed due to enough evidence gathered.

During an interview on 10/04/22, Licensee (S1) stated on 9/27/22 C1 had 3 mosquito bites and at the end of the day S1 told RP. S1 told RP if they could provide repellent spray to avoid from mosquito bites when the children are outdoors. S1 stated they try their best to avoid from mosquito bites when outdoors by spraying repellent spray on the children, the backyard gets cleaned daily, 2 mosquitos traps have been placed in the backyard, and S1’s spouse will spray the outdoor monthly for insects. While the children are indoors the doors remain closed to avoid from insects coming in.

During an interview on 10/04/22, 1 staff member was interviewed. Staff #2 (S2) stated C1 and C2 only attended the childcare for 1 week, during that week S1 told RP that C1 had mosquito bites. The following day when S2 picked up children from RP’s residence RP questioned S2 about mosquito bites on C2. S2 observed C2 had insect bites on their arm and leg in the morning before arriving to the childcare facility. S2 observed C1 did not have any insect bites on that same morning. S2 stated before the children go outside to the backyard, they will clean the yard, and spray insect repellent on the children to in an effort to help the children from being bit by mosquitos.

LPA Odom conducted a facility inspection inside and outside the childcare areas. LPA did not observe insects inside the childcare area. LPA inspected the children in care and did not observe insect bites on the children’s bodies during the facility inspection. LPA observed multiple planters in the backyard, LPA advised licensee to make sure the children don’t play around the planters to avoid from insect bites.

LPA Odom attempted to interview 5 parents however only 2 parents were available for interviews. None of the parents disclosed any concerns with the childcare facility.

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SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220929105316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: ORTEGA, MARIA	FACILITY NUMBER: 304310598
	VISIT DATE: 10/28/2022

NARRATIVE

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Based on LPA facility inspection, observations, interviews conducted with licensee, 1 assistant, 2 parents and records reviewed it has been determined there was insufficient evidence that C1 and C2 sustained multiple insect bites while in care. LPA was unable to reach the RP to gather any additional information. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Maria Ortega in Spanish. A notice of site visit was given and must remain posted for 30 days.

Appeal Rights were explained. The Licensee was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022

LIC9099 (FAS) - (06/04)

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