304311783-6-22-2023-06-CC-MMAE-DGTV45-20250519160545

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304311783
Report Date: 06/22/2023
Date Signed: 06/22/2023 04:00:08 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2022 and conducted by Evaluator Carmen Odom

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220729111746

FACILITY NAME:	HAROUN, HANAN		FACILITY NUMBER:	304311783
ADMINISTRATOR:	HAROUN, HANAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 606-1871
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92801
CAPACITY:	14	CENSUS: 6	DATE:	06/22/2023
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Hanan Haroun - Licensee		TIME COMPLETED:	04:10 PM

ALLEGATION(S):

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Licensee handled day care child in a rough manner.

INVESTIGATION FINDINGS:

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***The purpose of this visit on 6/22/23 is to Amend the original report created on 9/23/22.***

Licensing Program Analyst (LPA) Carmen Odom conducted an unannounced complaint inspection to deliver the findings for the above allegations. This is a continuation of the investigation initiated on 08/05/22. At 3:00pm, LPA Odom met with Licensee, Hanan Haroun who guided LPA on a tour of the facility. Census was taken and there were a total of 6 children in care, 4 preschool age children and 2 infants playing outside.
A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 07/29/22 alleging licensee handled child #1 (C1) in a rough manner.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 06/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220729111746

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: HAROUN, HANAN	FACILITY NUMBER: 304311783
	VISIT DATE: 06/22/2023

NARRATIVE

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The complaint party (CP) alleged on 07/25/22 when CP picked up C1 from the childcare they observed red fingerprint marks on C1’s left forearm. CP noticed C1 crying and licensee told CP that child hurt themselves. CP took pictures of C1’s arm.

During the investigation LPA Odom interviewed Complaining Party, Licensee, 1 staff, and 5 children. LPA Odom reviewed the Children’s Roster, pictures provided and police report.

During an interview on 08/05/22, Licensee (S1) stated the childcare discipline policies used is the quite chair. S1 explained when a child is not listening or misbehaving, they will speak to the child and have the child sit on a chair away from the rest of the children for 1-3 minutes. S1 stated they don’t use the quite chair on infants because they don’t understand. During the interview S1 disclosed they have used the quite chair on C1 in multiple occasions even though C1 was under 24 months of age. S1 stated if the child did not sit on the quite chair on their own, S1 will hold the child’s arm and place them on the quite chair. S1 disclosed C1 fell and hurt themselves a few times while in care and they did not notify CP until the end of the day during pick up. S1 stated they have never hit a child or grabbed a child in care, or observed staff hit or grab any children in care.

During an interview on 08/05/22, Staff #2 (S2) stated if a child is not listening or misbehaving the child will go on the quite chair after multiple warnings. S2 disclosed C1 did not walk when first enrolled in the childcare and shortly after C1 began to walk and they observed C1 fall on multiple occasions, on 1 occasion C1 fell and bumped their head. They did not notify CP until the end of the day during pick up. S2 stated they have never hit or grabbed a child in care or observed S1 hit or grab a child in care.

LPA Odom interviewed 5 children on 08/05/22. All of the children disclosed they have to go to the quite chair when they don’t listen or misbehave. Four out of five children disclosed S1 will grab the children from the arm and take them to the quite chair. Four out of five children disclosed S1 yells at the children in care. None of the children disclosed that staff hit the children in care.

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SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 06/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220729111746

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: HAROUN, HANAN	FACILITY NUMBER: 304311783
	VISIT DATE: 06/22/2023

NARRATIVE

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Based on LPA’s facility inspection, observations, interviews conducted with reporting party, licensee, 1 staff, 5 children and records reviewed it was determined there was insufficient evidence that Licensee handled C1 in a rough manner. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview was conducted with Licensee, Hanan Haroun. Notice of Site Visit was posted during the visit. Licensee was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Licensee was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 06/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023

LIC9099 (FAS) - (06/04)

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