304312411-10-6-2023-06-CC-PMAA-CWH5HG-20231010195819

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304312411
Report Date: 10/06/2023
Date Signed: 10/06/2023 04:32:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2023 and conducted by Evaluator Archibaldo Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230905143523

FACILITY NAME:	JAUREGUI, MARTHA ALICIA & GUSTAVO		FACILITY NUMBER:	304312411
ADMINISTRATOR:	JAUREGUI, G & MARTHA A		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 699-1023
CITY:	BUENA PARK	STATE: CA	ZIP CODE:	90620
CAPACITY:	14	CENSUS: 5	DATE:	10/06/2023
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Martha Jauregui		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Unsupervised day care children were playing in the outdoor play area

INVESTIGATION FINDINGS:

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On 10/6/2023 Licensing Program Analysts (LPAs) Trinh and Silva conducted an unannounced complaint investigation inspection. This is a continuation of the investigation initiated on 9/11/2023. Upon arrival, the LPAs met with license Martha Jauregui and informed her of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. The census at the time of visit was 5 school-age children with one assistant.

The Department received a complaint on 9/5/2023 alleging 1) Unsupervised day care children were playing in the outdoor play area. And 2) The back door was wide open allowing anyone to get into the facility.

Allegation 1: Unsupervised day care children were playing in the outdoor play area.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 10/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230905143523

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: JAUREGUI, MARTHA ALICIA & GUSTAVO	FACILITY NUMBER: 304312411
	VISIT DATE: 10/06/2023

NARRATIVE

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Interview with the complainant: On 9/5/2023, the complainant alleged that he/she was able to walk into the facility during pick up time without knocking because the alley door was unlocked. That complainant asserted that another day during pick up time the alley door was open while children were playing in the backyard without supervision.

Interview with staff: On 9/5/2023 the licensee Martha Jauregui was interviewed about the allegations. The licensee could not confirm or deny the allegations happened.

Interview with children: On 10/06/23, the LPAs interviewed five (5) school age children. All five children were qualified. All five children consistently asserted that there are adults with them when children are in the outside play area. All five children identified the adults by name.

Interview with Parents: On 10/6/2023, the LPAs called seven (7) parents. The LPAs reached one parent; the parent refused to answer any of the LPAs questions. The other six (6) parents could not be reached.

LPAs Observations: On 10/6/2023, the LPAs observed five school age children in the outside play area supervised by one adult.

Based on the LPA’s observations and conducted interviews, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with licensee Martha Jauregui. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 10/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2023

LIC9099 (FAS) - (06/04)

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