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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304312641
Report Date: 01/06/2023
Date Signed: 01/06/2023 12:50:18 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2022 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20221014114757
FACILITY NAME:WELCH, VALERIEFACILITY NUMBER:
304312641
ADMINISTRATOR:WELCH, VALERIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 679-8422
CITY:TUSTINSTATE: CAZIP CODE:
92780
CAPACITY:14CENSUS: 5DATE:
01/06/2023
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Welch, Valerie , Licensee TIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee is operating on inactive status
Licensee is operating over ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with licensee, Valerie Welch. Census was taken. The overall census observed was 2 staff and 5 children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 10/14/2022 a complaint was filed with the Licensing office stating licensee is operating on inactive status and licensee is operating over ratio. LPA called neighbor due to the complaint he submitted to the city of Tustin. The city of Tustin called the complaint hotline to submit complaint on neighbor's behalf. Neighbor submitted a complaint to the city of Tustin and stated the following: has observed licensee operating childcare in licensee’s home for about 5 years. There were about 6 to 8 families, around 10-15 kids.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20221014114757
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: WELCH, VALERIE
FACILITY NUMBER: 304312641
VISIT DATE: 01/06/2023
NARRATIVE
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During the course of investigation, LPA interviewed licensee, 2 parents, and reviewed records.

During the initial inspection dated 10/21/2022, LPA’s observed 4 children in the home. Licensee stated the four children in her home are her own children and were home from school due to infection. Licensee denied caring for any children since 7/1/2021 due to her being Inactive. Licensee stated she was planning to re-open her family home day care the following week, October 24th, 2022. LPA’s reminded Licensee to call community care licensing office prior to opening her facility.

LPA Duron contacted three parents by phone and was able to interview two parents. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations of Licensee is operating on inactive status and Licensee is operating over ratio. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.



The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

Page 2 of 2. End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2023
LIC9099 (FAS) - (06/04)
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