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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304313660
Report Date: 03/09/2023
Date Signed: 03/09/2023 01:32:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/27/2022 and conducted by Evaluator Archibaldo Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20221227162150
FACILITY NAME:MEHAWED, MANALFACILITY NUMBER:
304313660
ADMINISTRATOR:MEHAWED, MANALFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 561-6412
CITY:IRVINESTATE: CAZIP CODE:
92612
CAPACITY:14CENSUS: DATE:
03/09/2023
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:TIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff did not meet the daycare child’s needs.
INVESTIGATION FINDINGS:
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LPAs Araceli Bootorabi and Archibaldo Silva delivered the following findings for the complaint that was investigated by LPA Mila Quinto. The complainant alleged staff did not meet the daycare child’s needs. According to the complainant, licensee did not ensure Child 1(C1) ate or drank enough while in care and licensee failed to inform the parent. Complainant states that C1 would sometimes come home with the lunch partially eaten or not eaten at all. Complainant stated that feedback/reports of C1 eating activities during the day were not received.

On 1/23/23, LPA conducted an interview with licensee and licensee’s assistant. According to licensee, C1 has difficulty eating when there are other people in the room. This behavior began when C1 started eating solid food. Licensee states that she had C1 start eating lunch earlier so there would not be other children around to distract C1 because C1 was easily distracted by noises or by the other children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20221227162150
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MEHAWED, MANAL
FACILITY NUMBER: 304313660
VISIT DATE: 03/09/2023
NARRATIVE
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Licensee stated that she encouraged C1 to eat and drink, while C1 was in her care from 10:30am-5pm (hours sometime vary). Licensee stated that she also offers food if the children are still hungry. Licensee stated that she communicated with the parents via text messages and emails about C1, licensee provided information to LPA for viewing.

On 1/23/23, LPA interviewed 5 children in care. No disclosures were made by the 4 children and LPA was not able to qualify 1 child.

On 12/28/2019 and 1/19/2023 respectively, LPA called 9 parents and interviewed 6 of the 9 parents. There were no disclosures from the 5 parents interviewed. No disclosures were made from the 4 parents and LPA did not receive a return call from 3 parents.

Based on interviews conducted, the complaint alleging staff did not meet the day care child’s needs is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.



Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2