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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304313679
Report Date: 12/09/2025
Date Signed: 12/09/2025 03:31:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2025 and conducted by Evaluator Mahnaz Malek
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20251107093504
FACILITY NAME:MIRSHAHI, SHADIFACILITY NUMBER:
304313679
ADMINISTRATOR:MIRSHAHI, SHADIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(949) 449-5559
CITY:IRVINESTATE: CAZIP CODE:
92618
CAPACITY:14CENSUS: 12DATE:
12/09/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:LicenseeTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Child was kissed on the forehead and cheek by the adults.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mahnaz (Nancy) Malek conducted a follow up investigation regarding the above allegation. This is a follow-up for the visit conducted on 11/10/2025. LPA met with licensee, Shadi Mirshahi and her two assistants, Shahla Rastvan and Marjan Sepanji who were taking care of 12 children of whom 3 were under 24 months old. (16, 17, and 23 months old), and 9 other children were preschool children.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 11/10/2025, the Orange County Child Care Office received a complaint alleging "Child was kissed on the forehead and cheek by the adults".
Continued on page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20251107093504
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MIRSHAHI, SHADI
FACILITY NUMBER: 304313679
VISIT DATE: 12/09/2025
NARRATIVE
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The Reporting Party (PR) reported that on 10/28/2025, it was observed Child # 1 (C1) was kissed by Staff # 2 (S2) on the forehead and the cheek at pick up time before saying goodbye. This made the reporting party uncomfortable and asked not to do it to C1 any longer. Additionally, it was observed on 11/8/2025 that C1 was kissed on the forehead and cheek by Staff # 1 (S1) while saying goodbye.

During the course of investigation, LPA interviewed S1, S2, nine random children’s parents. Children were too young to be interviewed. C2 was qualified and interviewed.

S1 stated it was brought to their attention that 19 months old child (C1) shall not be kissed any longer because it was observed S2 kissed C1 on the forehead and cheek. This reminded S2 not to do it to any child. S1 continued that S1 did not witness S2 kiss C1 on the forehead and cheek. S1 stated on 11/8/2025 C1 was leaving for the day and C1 opened their arms, brought their face forward to be kissed on that moment. C1’s representative was asked if It was Ok for S1 to kiss C1. Then C1 was kissed on the forehead and cheek by S1 after C1’s representative’s permitted. S1 stated S1 teaches the children here to respect each other and not to kiss each other without permission. They can kiss each other’s hands if they are permitted.

S2 stated Children are loved and cared by S1 and S2 during the day. S2 stated some children love to be hugged, held, and kissed. C1 was one of those children when was held, brought their face forward to staff. S2 stated when S1 brought to their attention that C1 should not be kissed on the forehead and cheek, S2 respected and paid attention not to kiss C1 on the forehead and cheek. S2 also stated S2 did not remember kissing C1 on the child’s forehead and cheek at all. S2 stated children kiss each other’s hands if they give permission to each other.

LPA attempted to interview the children who were present during investigation. However, children did not qualify for interview except C2. C2 stated C2 has not observed S2 kiss children. However, C2 has observed S1 sometimes kisses the babies on the forehead when they fall or when they cry. S1 and S2 don’t kiss older children. C2 stated children don’t kiss each other though.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20251107093504
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MIRSHAHI, SHADI
FACILITY NUMBER: 304313679
VISIT DATE: 12/09/2025
NARRATIVE
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LPA contacted nine random parents, out of 9 parents, 2 responded with no concerns.

Based on interviews with S1, S2, C2, and nine parents (2 responses) with no concerns regarding the allegation, noting that reporting party stating the kiss was not permitted and S1 stating the kiss on C1’s forehead and cheek was with C1’s permission, there is not enough evidence and witness to support the allegation. This agency has investigated the complaint alleging' Child was kissed on the forehead and cheek by the adults', “although the allegation may have happened or is valid, there is not a preponderance of evidence to prove, the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiency was cited on today's inspection. The licensee, Shadi Mirshahi was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. Notice of Site Visit was posted. The notice of the site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The exit interview was conducted with the licensee, Shadi Mirshahi.

End of report.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025
LIC9099 (FAS) - (06/04)
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