304313708-10-5-2022-06-CC-JHAN-CJYM77-20221007092105

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304313708
Report Date: 10/05/2022
Date Signed: 10/05/2022 01:22:25 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2022 and conducted by Evaluator Carmen Odom

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220802111633

FACILITY NAME:	CHAVEZ, MARIA		FACILITY NUMBER:	304313708
ADMINISTRATOR:	CHAVEZ, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(949) 521-2967
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92804
CAPACITY:	14	CENSUS: 8	DATE:	10/05/2022
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Maria Chavez - Licensee		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Staff speaks inappropriately to day care children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Carmen Odom conducted an unannounced complaint inspection to deliver the findings for the above allegation. This is a continuation of the investigation initiated on 08/09/22. At 12:45pm, LPA Odom met with Licensee, Maria Chavez, who guided LPA on tour of the facility. Census was taken and observed were 8 children with 1 assistant napping in the childcare area.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 08/02/22 alleging staff speaks inappropriately to daycare children. The reporting party (RP) stated Child #1 (C1) has told RP that Staff #2 (S2) is mean to C1. On a video recording that Licensee sent to RP, RP observed S2 yelling at C2 when the children were painting.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 10/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220802111633

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHAVEZ, MARIA	FACILITY NUMBER: 304313708
	VISIT DATE: 10/05/2022

NARRATIVE

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LPA interviewed reporting party, licensee, 1 staff, 2 children, 4 parents, and reviewed the Children’s roster and video.

During an interview on 08/09/22, Licensee (S1) stated the discipline policies for the children is taking the child aside and talking to the child without using time out. S1 stated they never yell at the children, but they do use a firm tone of voice when the child is misbehaving. S1 disclosed S2’s duties at the childcare are mainly to prepare the meals, serve the meals, clean the yard and help supervise the children when the children are playing in the backyard. S1 stated S2 has used a firm tone of voice if the children are fighting or can hurt themselves but S2 has never yelled at the children.

During an interview on 08/09/22, 1 staff member was interviewed. S2 stated, they usually will assist with supervising the children when they are outside in the backyard. S2 stated they have never yelled at the children in care, but they have used a firm tone of voice to avoid the child from getting hurt. S2 disclosed they have heard the children tell S2 that they are mean because the toy was taken away from the children due to fighting. S2 stated they only assist in separating the children when they are fighting, and the licensee will discipline the children by talking to them. LPA observed video of S2 telling C1 not to wipe the brush if it has water while a group of children were painting outdoors, but S2 did not yell at C1.

LPA Odom attempted to interview 4 children on 09/09/22, however only 2 children qualified for interviews. All the interviewed children disclosed that staff do not yell or hit the children in care. C1 disclosed S2 is mean because they take away the toy. Child #2 (C2) disclosed S2 is nice. If a child is not listening or misbehaving S1 will talk to the children.

LPA Odom attempted to interview 6 parents however only 4 parents were available for interviews. None of the parents had any concerns with the childcare and the staff. All of the parents were satisfied with the childcare. All of the parents disclosed that S1 communicates with the parents daily and sends videos of children.

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SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 10/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2022

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220802111633

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHAVEZ, MARIA	FACILITY NUMBER: 304313708
	VISIT DATE: 10/05/2022

NARRATIVE

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Based on LPA facility inspection, observations, interviews conducted with licensee, 1 assistant, 2 children, 4 parents and records reviewed it has been determined there was insufficient evidence that S2 speak inappropriately or yells at C1. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Maria Chavez. A notice of site visit was given and must remain posted for 30 days.

Appeal Rights were explained. The Licensee was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Carmen Odom
LICENSING EVALUATOR SIGNATURE:	DATE: 10/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2022

LIC9099 (FAS) - (06/04)

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