<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304313789
Report Date: 06/14/2023
Date Signed: 06/14/2023 10:52:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2023 and conducted by Evaluator Mila Quinto
COMPLAINT CONTROL NUMBER: 06-CC-20230417142600
FACILITY NAME:LUNA, ALEXIS & RAMIREZ, OLIMPIAFACILITY NUMBER:
304313789
ADMINISTRATOR:LUNA, A. & RAMIREZ, O.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 315-2006
CITY:ANAHEIMSTATE: CAZIP CODE:
92806
CAPACITY:14CENSUS: 4DATE:
06/14/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Olimpia Ramirez, LicenseeTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider has an uncleared adult working with children in care
Provider does not place infants in a crib or play yard once asleep
Provider falls asleep while children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Mila Quinto conducted an investigation visit to the facility to deliver the findings. Upon arrival, LPA met with licensee, Olimpia Ramirez. Census was taken. There was a total of 4 preschool children in the day care area. At 9:45am, licensee Alexis Luna arrived at the home.
A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Facility representative was reminded that all adults 18 and over responsible for administration or direct supervision of staff, persons who provides care and supervision to children, and who have contact with children, including employees and volunteers, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day up to $500.00 maximum per day/per person will be assessed if this regulation is violated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20230417142600
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LUNA, ALEXIS & RAMIREZ, OLIMPIA
FACILITY NUMBER: 304313789
VISIT DATE: 06/14/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2

The complainant alleged there are 2 assistants working at the facility who are uncleared. Complainant also stated used to work at the facility in 2021 and was not fingerprint cleared.

On 4/24/23 and 5/30/23, LPA interviewed Licensee 1 (L1) and Licensee 2 (L2). According to the Licensees, there are only 2 assistants, and their hours vary based on as needed and they all have criminal record clearance. L2 stated all adults present in the daycare from 2021 to present has a criminal background clearance.

On 5/18/2023, LPA interviewed the 2 assistants. Assistant 1(S1) stated work in the afternoon for 2 to 3 hours. Assistant 2 (S2) stated only work as needed and the last time S2 assisted licensee was in January 2023.

On 5/18/23, LPA called 8 parents and interviewed 6 of the 8 parents. According to 4 parents, they observed the 2 assistants and other Licensee present during pick up or drop off. There was no disclosure from the other 2 parents. LPA did not receive a return call from the 2 parents.

On 6/14/2023, LPA interviewed 4 preschool children. There were no disclosures from 1 of 4 preschool children and 3 children were nonverbal.

LPA reviewed the personal report summary and verified the 2 assistants have criminal record clearance and associate to the facility.



Based on interviews conducted and record review, the complaint alleging uncleared adult working with children in care is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 06-CC-20230417142600
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LUNA, ALEXIS & RAMIREZ, OLIMPIA
FACILITY NUMBER: 304313789
VISIT DATE: 06/14/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 3

The complainant alleged the licensee does not place sleeping infants in their crib.

On 4/24/23 and 5/30/23, LPA interviewed L1 and L2. L1 stated caring for 2 infants and during nap time, they placed the infants in the bedroom on the playpen. L1 also stated when infants start to fall asleep, L1 will pick them up and place them in the playpen. L2’s statement was consistent with L1’s statement.
On 5/18/2023, LPA interviewed the 2 assistants. S1 and S2 stated infants sleep in the infant room both stated infants sleep on the playpen in one of the bedrooms.

During the inspection on 4/24/23 and 6/14/2023, LPA observed the bedroom #3 had playpens and verified with L1 infants nap in this room.

On 5/18/23, LPA called 8 parents and interviewed 6 of the 8 parents. There were no disclosures from the 6 parents interviewed. LPA did not receive a return call from the 2 parents.

On 6/14/2023, LPA interviewed 4 preschool children. There were no disclosures from 1 of 4 preschool children and 3 children were nonverbal.

Based on interviews conducted and record review, the complaint alleging provider does not place infants in a crib or play yard once asleep is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.


during nap time in the afternoon.

The complainant alleged the licensee fall asleep with the infant in licensee’s bedroom on the bed without guardrails during nap time in the afternoon.

On 4/24/23 and 5/30/23, LPA interviewed L1 and L2. L1 stated caring for 2 infants and during nap time, they are placed in the bedroom on the playpen. L1 denies using licensee’s off limit bedroom during nap time and do not nap with infants in licensee’s off limit bedroom.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 06-CC-20230417142600
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LUNA, ALEXIS & RAMIREZ, OLIMPIA
FACILITY NUMBER: 304313789
VISIT DATE: 06/14/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 4

On 5/18/2023, LPA interviewed the 2 assistants. The 2 assistants stated infants sleep on the playpen in one of the bedrooms and denies putting infant on the bed in the licensee’s bedroom.

On 5/18/23, LPA called 8 parents and interviewed 6 of the 8 parents. There were no disclosures from the 6 parents interviewed. LPA did not receive a return call from the 2 parents.

During the inspection on 4/24/23 and 6/14/2023, LPA observed bedroom 3 had playpens and verified with L1 infants nap in this room. LPA observed Licensee’s bedroom and was off limits and did not observe children use the room for napping.

On 6/14/2023, LPA interviewed 4 preschool children. There were no disclosures from 1 of 4 preschool children and 3 children were nonverbal.

Based on interviews conducted, the complaint alleging licensee fall asleep with the infant in licensee’s bedroom on the bed is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.



Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4