304314128-10-10-2025-06-CC-THOO-DMPPBE-20251022111013

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304314128
Report Date: 10/10/2025
Date Signed: 10/10/2025 01:56:06 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/28/2025 and conducted by Evaluator Giselle Lucero

COMPLAINT CONTROL NUMBER: 06-CC-20250828084504

FACILITY NAME:	DUBEY, MARIA		FACILITY NUMBER:	304314128
ADMINISTRATOR:	DUBEY, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 906-4622
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92804
CAPACITY:	14	CENSUS: 5	DATE:	10/10/2025
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Licensee Maria Dubey		TIME COMPLETED:	02:10 PM

ALLEGATION(S):

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Child was left unsupervised at parents home

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Giselle Lucero conducted an unannounced complaint inspection to deliver the findings for the above allegation. Upon arrival LPA met with Licensee Maria Dubey. LPA observed licensee and assistants caring for a total of 5 preschool children.

A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 08/28/2025 alleging child was left unsupervised at the parents’ home. Reporting party (RP) reported Child #1 (C1) was dropped off at their home by staff #1 (S1), after being instructed by the Licensee. Nobody was home to receive C1 and C1 was left alone outside of the home for 20 minutes.
(continue to page 2)

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 06-CC-20250828084504

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DUBEY, MARIA	FACILITY NUMBER: 304314128
	VISIT DATE: 10/10/2025

NARRATIVE

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(page 2)
During the investigation LPA Lucero interviewed three (3) staff and one (1) parent.

The following is a recollection of events based on staff interviews conducted regarding the incident. Staff members described the situation as a misunderstanding. According to staff, Child 1 (C1) is typically picked up from school by Staff 1 (S1) and brought back to daycare. On the day of the incident, August 27, 2025, Parent 1 (P1) arrived at the daycare earlier than usual for pickup. Staff 2 (S2) greeted P1 at the door. Due to a language barrier, S2 only understood that P1 was there to pick up C1 and S2 informed P1 that C1 had not yet arrived at the daycare. P1 responded with “okay” and walked away from the door. S2 reported the interaction to the Licensee, who was outside at the time of this interaction, and Licensee then contacted S1 to inform them that P1 had come for pickup and instructed S1 to drop off C1 at home.

Staff reiterated that P1 did not clarify with S2 or any staff that P1 intended to wait outside at the daycare until C1 arrived. As a result, staff believed P1 had left back home. S1 stated that, in most cases, S1 walks the children to the front door when dropping them off. However, on this occasion, S1 had another child in the vehicle and did not want to leave them unattended. As a result, C1 was allowed to walk to the front door alone. S1 explained that the layout of the apartment complex obstructed their view of C1. After waiting for a few minutes and not seeing C1 return, S1 assumed C1 had entered the home and proceeded to return to the daycare.

Upon arriving back at the daycare, S1 observed P1 waiting in their vehicle. S1 informed P1 that C1 had already been dropped off at home. P1 then stated that no one was home at the time and immediately left to return home.

LPA interviewed the parents of C1. The parents confirmed that P1 went to the facility to pick up C1 earlier than usual and was greeted by S2. Due to a language barrier, P1 understood that C1 had not yet arrived at the daycare. The parents stated that they did not instruct the Licensee or any staff to drop off C1 at home, as had been done on previous occasions. They expressed confusion as to why the Licensee proceeded with the drop-off without first contacting them to confirm their preference at the home.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 06-CC-20250828084504

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DUBEY, MARIA	FACILITY NUMBER: 304314128
	VISIT DATE: 10/10/2025

NARRATIVE

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(Page 3)
The parents further stated that, fortunately, C1 did not wander off and remained at the front door of the home until P1 arrived. According to the parents, C1 was alone outside for approximately 20 minutes. Parents confirmed that C1 did not suffer any injuries as a result of the incident. While C1 was confused and somewhat shaken by the experience, the child is doing okay.

Based on LPA's interviews conducted with the staff and parents, it has been determined child was left unsupervised at parents’ home. Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22, 102417(a) Operation of a Family Child Care Home is being cited on the attached LIC 9099D.

LPA Lucero informed Licensee Maria Dubey that this report dated 10/10/2025 document(s) one (1) Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Lucero informed the licensee to provide a copy of this licensing report dated 10/10/2025 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with Licensee Maria Dubey. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were explained. The Director was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights.

End of Report.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20250828084504

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DUBEY, MARIA	FACILITY NUMBER: 304314128
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 10/10/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 10/10/2025 Section Cited CCR 102417(a)	1 2 3 4 5 6 7	102417 Operation of a Family Child Care Home(a) The licensee shall.... ensure that children in care are supervised at all times.. This requirement is not met as evidenced by: Based on interviews with staff and parents of C1, the licensee did not comply with the.....	1 2 3 4 5 6 7	Licensee stated this incident will never repeat itself and they will be more careful. Licensee stated she will improve communication with parents.
	8 9 10 11 12 13 14	section cited above. C1 was left alone without adult supervision for approximately 20 minutes. This poses an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025

LIC9099 (FAS) - (06/04)

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