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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304314143
Report Date: 07/20/2026
Date Signed: 07/20/2026 02:54:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2026 and conducted by Evaluator Alma Castro
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260505140122
FACILITY NAME:SARMIENTO, ELISABETHFACILITY NUMBER:
304314143
ADMINISTRATOR:SARMIENTO, ELISABETHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(714) 737-4012
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:14CENSUS: 10DATE:
07/20/2026
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Licensee, Elisabeth SarmientoTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Licensee physically abused day care child
INVESTIGATION FINDINGS:
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On 7/20/2026, Licensing Program Analyst (LPA), Alma Castro, conducted an unannounced visit to the facility to deliver a finding for a complaint that was received at the Orange County Regional Child Care Licensing Office. LPA met with Licensee, Elisabeth Sarmiento, and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 11 children and 2 staff.

On 05/05/2026, the Orange County Regional Child Care Licensing Office received a complaint with the allegation listed as: Licensee physically abused day care child.

A review of the Facility Personnel Report Summary on this date indicates all facility residents, staff, or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20260505140122
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SARMIENTO, ELISABETH
FACILITY NUMBER: 304314143
VISIT DATE: 07/20/2026
NARRATIVE
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On 05/06/2026, LPA made an unannounced visit to the facility and interviewed staff and children. Licensee provided LPA with children’s roster and other documents pertinent to the investigation.

During investigation, LPA interviewed two (2) staff, four (4) children and eight (8) parents. LPA also reviewed camera footage of the alleged incident.

During interviews, staff stated they had not observed the licensee physically abuse day care children. All four (4) out of four (4) children did not qualify to be interviewed. Of the eight (8) parents, only three (3) answered/called back and were interviewed. All interviewed parents did not disclose any concern related to the allegation.

During record review, LPA reviewed camera footage of the alleged incident and Anaheim Police Report Number: 26-63916. The reviewed footage did not indicate physical abuse. Anaheim Police Report did not indicate physical abuse.

The Orange County Regional Child Care Licensing Office has investigated the complaint alleging that Licensee physically abused day care child. Based on the information gathered from LPA’s interviews and record reviews, although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the licensee, Elisabeth Sarmiento.

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**** Report was translated from English to Spanish by LPA Castro ****

>>> END OF REPORT <<<

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2