304314183-1-16-2026-06-CC-TNGN-DQLU8Z-20260123142222

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304314183
Report Date: 01/16/2026
Date Signed: 01/16/2026 10:38:30 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2025 and conducted by Evaluator Aiddee Nunez

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20251104121035

FACILITY NAME:	LOPATINA, ALEVTINA		FACILITY NUMBER:	304314183
ADMINISTRATOR:	LOPATINA, ALEVTINA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(949) 469-1935
CITY:	IRVINE	STATE: CA	ZIP CODE:	92620
CAPACITY:	14	CENSUS: 10	DATE:	01/16/2026
		UNANNOUNCED	TIME BEGAN:	09:26 AM
MET WITH:	Licensee, Lopatina Alevtina		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Licensee is verbally abusive to children in care
License is operating out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) A. Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 11/12/2025. Upon arrival, LPA met with the assistants. Licensee Alevtina Lopatina was not present during LPA's arrival. The Licensee arrived at the facility at 10:16am and informed the licensee the purpose of the visit is to deliver complaint findings. Census was taken and observed a total of 10 preschool age children with 2 adult assistant.
A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.
On 11/04/25 the Orange County Child Care Office received a complaint alleging (1) Licensee is verbally abusive to children in care (2) Licensee is operating out of ratio. Reporting Party (RP) stated the following: RP reported that the licensee was verbally abusing the children. RP stated the licensee has been out of ratio. RP stated that a teacher is alone with 14 children.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20251104121035

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LOPATINA, ALEVTINA	FACILITY NUMBER: 304314183
	VISIT DATE: 01/16/2026

NARRATIVE

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During the investigation, LPA toured the facility and conducted interviews with 3 staff members, 5 children and 5 parents.

Regarding allegation: Licensee is verbally abusive to children in care

During staff interviews, Staff#1(S1) stated the following: S1 has not observed the licensee being verbally abusive to the children. The licensee is very loving to the children. Staff#3 (S3) stated the following: S3 has not observed the licensee being verbally abusive to the children. The interactions between the licensee and the children are pretty good. The children are all pretty warmed up to the licensee. The licensee denied being verbally abusive to the children. 5 out of 5 children stated no staff members yell or are mean to the children.

Regarding allegation: License is operating out of ratio

During staff interviews, S1 stated they have not been out of ratio and S1 has not been alone with 14 children. S3 also stated they have not been out of ratio and S3 has not been alone with 14 children. On 11/12/2025 LPA Nunez arrived at the facility at 9:22am and there were 2 staff members with 9 children. The licensee was not present when LPA arrived. The licensee arrived at the facility at 9:42am. On 11/20/2025, LPA Nunez arrived at the facility at 9:20 am and observed 2 staff members with 9 children. The licensee was not present when LPA arrived. The licensee arrived at the facility at 9:34am.

During the 5 parent interviews, the 5 parents did not divulge any information pertaining to the allegation or express any concerns regarding care of the children.

Based on information gathered from LPA’s interviews with the 3 staff members, 5 children, and 5 parents, the preponderance of evidence has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations (1) Licensee is verbally abusive to children in care (2) License is operating out of ratio; therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with the Licensee, Alevtina Lopatina. The Notice of Site Visit was posted. The Licensee was informed that the Notice of Site Visit must be posted for 30 consecutive days. The licensee was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager at the address listed above.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2026

LIC9099 (FAS) - (06/04)

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