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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304314183
Report Date: 01/16/2026
Date Signed: 01/16/2026 10:46:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2025 and conducted by Evaluator Aiddee Nunez
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20251114161855
FACILITY NAME:LOPATINA, ALEVTINAFACILITY NUMBER:
304314183
ADMINISTRATOR:LOPATINA, ALEVTINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(949) 469-1935
CITY:IRVINESTATE: CAZIP CODE:
92620
CAPACITY:14CENSUS: 10DATE:
01/16/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Licensee, Lopatina AlevtinaTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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A child was wrongfully terminated.
Facility staff is verbally abusive to children.
Inadequate supervision: the children are doing screen time all day
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) A. Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 11/12/2025. Upon arrival, LPA met with the assistants. Licensee Alevtina Lopatina was not present during LPA's arrival. The Licensee arrived at the facility at 10:16am and informed the licensee the purpose of the visit is to deliver complaint findings. Census was taken and observed a total of 10 preschool age children with 2 adult assistant.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20251114161855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LOPATINA, ALEVTINA
FACILITY NUMBER: 304314183
VISIT DATE: 01/16/2026
NARRATIVE
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On 11/14/25 the Orange County Child Care Office received a complaint alleging (1) A child was wrongfully terminated (2) Facility staff is verbally abusive to children (3) Inadequate supervision: the children are doing screen time all day. The Reporting Party (RP) stated the following: Child#1 (C1) was wrongfully terminated. Staff#4 (S4) verbally abused multiple children, specifically Child#5 (C5). The children are doing screen time all day.

During the investigation, LPA toured the facility and conducted interviews with 4 staff members, 5 children, and 5 parents.

Regarding allegation: A child was wrongfully terminated.

During staff interviews, the licensing stated the following, C1 was terminated from the daycare due to the behavior of Parent#1 (P1). P1 frequently sent lengthy messages to staff and other parents, which led to parents having concerns about P1. P1 regularly arrived late with C1, often around 11am, despite the program’s start time of 8am. P1 also requested that C1 not interact with certain children. The licensee issued a termination notice to P1 via email on September 27, 2025. The licensee provided the LPA with a copy of the parent handbook, which includes a section outlining the program’s termination policy.

Regarding allegation: Facility staff is verbally abusive to children.

During staff interviews, Staff #4 (S4) stated S4 occasionally goes to the licensee’s facility during the middle of the day while children are napping. S4 stated that time-out is not used as a form of discipline and denied any verbal abuse toward children. Staff #1 (S1), Staff #3 (S3), and the licensee stated that they have not observed S4 verbally abusing children. LPA interviewed Child #5 (C5), who did not disclose any concerns related to the allegation. 5 out of 5 children did not disclose any concerns regarding the allegation.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20251114161855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LOPATINA, ALEVTINA
FACILITY NUMBER: 304314183
VISIT DATE: 01/16/2026
NARRATIVE
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Regarding allegation: Inadequate supervision: the children are doing screen time all day

During staff interviews, S1 stated the following: when it’s a rainy day and we can’t go outside we will watch a video. Also, sometimes we notice the children need extra help on certain subjects so will have them watch a video. The videos are 5 to 10 minutes long. We also give children other choices while they are watching videos such as board games or play with magna tiles. The licensing stated the following: they have laptops and they have learning programs for children. They use it every day for about 15 minutes. They have 4 laptops, and they rotate every 15 minutes. S4 stated the following: After journals some children use letter factory. They are about 3 minutes songs. It’s those children that have a hard time doing circle time. 5 out 5 children stated they watch screening time for a little bit of time. On 11/12/2025 and 11/20/2025 LPA did not observe children using or watching any screening device while LPA was at the facility.

During the 5 parent interviews, the 5 parents did not divulge any information pertaining to the allegations or express any concerns regarding care of the children.

Based on information gathered from LPA’s interviews with the 4 staff members, 5 children, and 5 parents, the preponderance of evidence has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations (1) A child was wrongfully terminated (2) Facility staff is verbally abusive to children (3) Inadequate supervision: the children are doing screen time all day; therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with Licensee, Alevtina Lopatina. The Notice of Site Visit was posted. The Licensee was informed that the Notice of Site Visit must be posted for 30 consecutive days. The licensee was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager at the address listed above.

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SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2026
LIC9099 (FAS) - (06/04)
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