304314398-5-4-2026-06-CC-THOO-DUNLYP-20260602091040

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304314398
Report Date: 05/04/2026
Date Signed: 05/04/2026 09:35:10 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2026 and conducted by Evaluator Cynthia Sun

COMPLAINT CONTROL NUMBER: 06-CC-20260326145316

FACILITY NAME:	RODRIGUEZ, ARACELI		FACILITY NUMBER:	304314398
ADMINISTRATOR:	RODRIGUEZ, ARACELI		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 409-7584
CITY:	IRVINE	STATE: CA	ZIP CODE:	92614
CAPACITY:	14	CENSUS: 4	DATE:	05/04/2026
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Licensee, Araceli Rodriguez		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Licensee did not ensure they were not over capacity

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Sun conducted an investigation at the facility and delivered the complaint findings. LPA met with Licensee, Araceli Rodriguez. Census was taken and the overall census observed was 2 infants, 2 preschool children and 2 staff.
A review of staff criminal clearance records on 05/04/2026 indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 3/26/2026, a complaint was filed with the Licensing office, alleging “Licensee did not ensure they were not over capacity”. The Reporting Party (RP) stated on 3/26/26 at 11:30 AM, there were five infants under age 2 years old and six preschoolers observed at the facility.

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Substantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260326145316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: RODRIGUEZ, ARACELI	FACILITY NUMBER: 304314398
	VISIT DATE: 05/04/2026

NARRATIVE

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During the investigation, LPA toured the Family childcare home, conducted interviews with staff, children, parents, obtained a copy of Child Care Facility Roster, and reviewed children records.

During staff interview conducted on 4/1/2026, licensee stated she had 11 (4 infants and 7 preschool children) enrolled at the facility. Licensee has an assistant to help caring for the children. Licensee stated she knows the maximum number of infants she can have at the facility are four infants and that she has never had more than 4 infants in facility. Licensee also stated they had two infants with staggered schedules, but one of those infants left facility on 3/24/26 because infant didn’t want to eat at the facility and as a result child cried a lot and licensee was unable to soothe or calm child.

Licensee disclosed that she thinks the food program person might file a complaint against her facility because the food program person made a visit to her home on 3/26/26. The Licensee stated she only has 4 infants enrolled at her facility and the food program person might count Child #1 (C1) twice.

During a confidential interview, LPA received and reviewed the “Notice of Serious Deficiency” from the Family Resource Center for Child & Adult Care Food Program for over capacity. The Notice stated on 3/26/26, the provider had 5 infants and 6 preschoolers present at the facility. LPA also noticed licensee signed the “Notice of Serious Deficiency”. Names of the 5 infants and 6 preschool children were also provided to LPA.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260326145316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: RODRIGUEZ, ARACELI	FACILITY NUMBER: 304314398
	VISIT DATE: 05/04/2026

NARRATIVE

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During parent interviews. LPA interviewed four (4) parents, and all four interviewed parents did not divulge any information pertaining to the allegation. LPA attempted to interview 4 children in the facility, and the children did not qualify for interview.

Based on the interviews and record reviews, it was determined the preponderance of evidence standard has been met, the allegation of “Licensee did not ensure they were not over capacity” is found to be SUBSTANTIATED.

California Code of Regulations, Title 22, Division 12 Chapter 3 Section 102416.5 (d) Staffing ratio and capacity is being cited on the attached LIC9099D.

Exit interview was conducted with licensees Araceli Rodriguez.
Licensees were informed that the “Notice of Site Visit” must be posted for 30 consecutive days. The “Notice of Site Visit” must be posted on or adjacent to the door. Failure to post will result in Civil Penalties of $100.00. LPA Sun informed the licensees that this report dated 5/04/2026 documents type A citation shall be posted for 30 consecutive days as there is immediate risks to the health, safety, or personal rights of children in care. Also, LPA Sun informed the licensees to provide a copy of this licensing report dated 4/24/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Licensees were provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.

End of Report

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260326145316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: RODRIGUEZ, ARACELI	FACILITY NUMBER: 304314398
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 05/04/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 05/04/2026 Section Cited CCR 102416.5	1 2 3 4 5 6 7	102416.5 Staffing ratio and capacity- (d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (1) Twelve children, no more than four of whom may be infants……	1 2 3 4 5 6 7	I know that I can only have 4 infants. I always will ensure to not offer spots until a spot for infant opens.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: Based on record review, on 3/26/26, licensee has 5 infants and 6 preschoolers present at the facility. This poses an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026

LIC9099 (FAS) - (06/04)

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