304314590-2-25-2026-06-CC-NKTN-DS4PCV-20260312111233

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304314590
Report Date: 02/25/2026
Date Signed: 02/25/2026 12:42:08 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2026 and conducted by Evaluator Soo Jin Jung

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260123140243

FACILITY NAME:	MOON, YE EUN		FACILITY NUMBER:	304314590
ADMINISTRATOR:	MOON, YE EUN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(949) 701-7973
CITY:	IRVINE	STATE: CA	ZIP CODE:	92618
CAPACITY:	14	CENSUS: 11	DATE:	02/25/2026
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Licensee, Ye Eun Moon		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Licensee allows children in care to access the facility off-limit areas
Licensee is operating over capacity

INVESTIGATION FINDINGS:

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On 2/25/2026, Licensing Program Analyst (LPA) S. Jung, conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Office. LPA met with Licensee, Ye Eun Moon, and explained the reason for the visit. Licensee stated that all the children were at the neighborhood playground for their outdoor activity and would return in roughly 30 minutes. LPA walked to the playground located approximately 600 feet away from the facility. LPA observed 11 children engaged in outdoor play on the playground with two assistants. The licensee joined them at the playground at approximately 11:15AM.

The children returned from the playground at 11:42AM. Once inside, the licensee led LPA on a tour of the facility. One more child had joined, and there was a total of 12 children present.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260123140243

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MOON, YE EUN	FACILITY NUMBER: 304314590
	VISIT DATE: 02/25/2026

NARRATIVE

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A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 1/23/2026, the Orange County Regional Office received a complaint with two (2) allegations listed above: Reporting Party (RP) alleged that (1) licensee allows children in care to access the facility off-limit areas and (2) licensee is operating over capacity.

On 1/28/2026, LPA made an unannounced visit to the facility and interviewed four (4) adults. Children could not be interviewed because of the children's language development. All adults interviewed stated that care is provided for day care children on the first floor living room, restroom, and back yard. All adults interviewed stated that the bedroom downstairs is not for children’s use and designated for adults only. Licensee led LPA on a tour of the off-limits areas of the home, including the upper floors and garage. Licensee stated that the upstairs is not used for day care children at this time, and LPA observed only the licensee’s and other adults’ personal belongings. In the garage, LPA observed the licensee’s personal car and bookshelves installed into the walls with many books. Licensee stated that they use many books for the day care curriculum, but they do not provide care to day care children in the garage.

The Orange County Regional Office has investigated the complaint alleging (1) licensee allows children in care to access the facility off-limit areas and (2) licensee is operating over capacity: although the allegations may have happened or are valid, there was not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Licensee, Ye Eun Moon. LPA provided Korean interpretation throughout the visit.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

LIC9099 (FAS) - (06/04)

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