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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304314703
Report Date: 07/31/2026
Date Signed: 07/31/2026 02:34:44 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2026 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 06-CC-20260730085851
FACILITY NAME:NAM, SUNGHEEFACILITY NUMBER:
304314703
ADMINISTRATOR:NAM, SUNGHEEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(949) 391-0669
CITY:IRVINESTATE: CAZIP CODE:
92618
CAPACITY:14CENSUS: 10DATE:
07/31/2026
UNANNOUNCEDTIME BEGAN:
01:55 PM
MET WITH:Sunghee NamTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee does not reveal facility license number in advertisements.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Licensee Sunghee Nam. LPA observed a total of 10 children along with 1 staff member and the Licensee. A review of the Facility Personnel Report Summary on this date indicates that not all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

During the course of this inspection, LPA made observations, conducted interviews, and reviewed documents in regards to the above allegation. The complaint alleges that the facility does not include their facility license number in any of their advertisements. The Licensee stated she does have a page on social media and a website. When asked if the facility number is included in any part of the advertisement, the Licensee stated no. Licensee stated she was not aware that the facility number was required on advertisements.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20260730085851
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: NAM, SUNGHEE
FACILITY NUMBER: 304314703
VISIT DATE: 07/31/2026
NARRATIVE
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During the inspection, LPA Lee advised the Licensee to refer to the CA title 22 regulations pertaining to Family Child Care Home regulations. Not including the facility number in any form of advertising is a potential risk to children in care.

Based on the fact that the Licensee admitted during an interview that she did not include the facility number in their two advertisements, the preponderance of evidence standard has been met. Therefore the allegation that Licensee does not reveal facility license number in advertisements is found to be substantiated.

Please see the attached 809D for further information.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting requirement may result in a civil penalty of $100.00 dollars.

Exit interview conducted with Licensee Sunghee Nam. Appeal rights discussed and explained.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20260730085851
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: NAM, SUNGHEE
FACILITY NUMBER: 304314703
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/31/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/14/2026
Section Cited
CCR
102359(a)
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Licensees shall reveal each facility license number in all advertisements, publications, or announcements made with the intent to attract clients. This standard was not met as evidenced by the fact that the Licensee admitted to not including the facility number in her two advertisements.
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Licensee stated she will modifty the two advertisements to include the facility number and sent the proof by POC date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3