304370109-9-15-2021-06-CC-JHAN-C74PFR-20210922111711

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370109
Report Date: 09/08/2021
Date Signed: 09/15/2021 02:05:41 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2021 and conducted by Evaluator Cindy Nguyen

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20210802111948

FACILITY NAME:	JCC EARLY CHILDHOOD LEARNING CENTER		FACILITY NUMBER:	304370109
ADMINISTRATOR:	MONETTE, LISA		FACILITY TYPE:	850
ADDRESS:	1 FEDERATION WAY, STE. 200		TELEPHONE:	(949) 435-3400
CITY:	IRVINE	STATE: CA	ZIP CODE:	92603
CAPACITY:	340	CENSUS: 130	DATE:	09/08/2021
		UNANNOUNCED	TIME BEGAN:	12:35 AM
MET WITH:	Interim Director, Sheila Dalva-Hornback		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Teacher pinched daycare child causing bruising.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Nguyen conducted an unannounced investigate the above allegation. This is a continuation of the investigation initiated on 08/03/21. LPA met with the Interim Director, Sheila Dalva-Hornback and informed her the purpose of the investigation inspection. At 12:35 pm a census was taken. Observed were 130 preschool age children with 26 staff members. During today's inspection staffing ratios were being met and the facility was operating within its licensed capacity. A review of staff criminal records indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

On 08/02/2021 a complaint was filed with the Department alleging that a teacher pinched a daycare child causing bruising. In addition to receiving a complaint, the director self-reported the incident on 08/03/2021 documenting the parent’s concern. During the investigation LPA conducted 2 physical plant inspections, interviewed staff members, parents, children, obtained facility discipline policy, obtained a copy of Irvine Police Report, and a copy of the children's roster. Continued on Page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210802111948

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: JCC EARLY CHILDHOOD LEARNING CENTER	FACILITY NUMBER: 304370109
	VISIT DATE: 09/08/2021

NARRATIVE

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Page 9099C

Complainant alleged that on July 30, 2021 Staff #4 (S4) pinched Child #12 in care caused the bruising on the child back. All staff interviewed denied ever observing S4, or any other staff, pinching any children. However, Staff #5 (S5) & Staff #6 (S6) interviewed stated that on occasions S5 & S6 have observed S4’s voice being loud, not threatening, but to get the children’s attention. However, the raised voice could be a little intimidating the children. Child #12 (C12) was not available to be interviewed by the LPA, however, C12 was interviewed by the Irvine Police Department (IPD). The IPD report stated C12 received the pinch because C12 was misbehaving and fighting with another child. It is unclear how and when exactly the pinch may have occurred. It is unknown if the bruises were the result of a pinch that could have occurred while the children were being separated or if it was the result of the two children wrestling with each other. The children interviewed were either too young to qualify or did not disclosed any information to support the allegation. All parents interviewed did not express any concerns with the care given to the children, or have any other issue with any staff at the facility. Parents stated they would recommend facility to others.

Based on LPA observations, document reviews and interviews which were conducted, the preponderance of evidence was not met, therefore the above allegation is found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with Interim Director, Sheila Dalva-Hornback and & Jamie Fitzhugh . Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2021

LIC9099 (FAS) - (06/04)

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