304370109-4-14-2026-06-CC-NKTN-DTDVDC-20260422162030

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370109
Report Date: 04/14/2026
Date Signed: 04/14/2026 02:09:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2026 and conducted by Evaluator Jessica Carreiro

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260305094825

FACILITY NAME:	JCC EARLY CHILDHOOD LEARNING CENTER		FACILITY NUMBER:	304370109
ADMINISTRATOR:	DALVA-HORNBACK, SHEILA		FACILITY TYPE:	850
ADDRESS:	1 FEDERATION WAY, STE. 200		TELEPHONE:	(949) 435-3400
CITY:	IRVINE	STATE: CA	ZIP CODE:	92603
CAPACITY:	340	CENSUS: 105	DATE:	04/14/2026
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Director- DALVA-HORNBACK, SHEILA		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff force day care children to nap

INVESTIGATION FINDINGS:

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On 4/14/2026, Licensing Program Analyst (LPA), Carreiro conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Child Care Licensing Office. LPA met with the Director DALVA-HORNBACK, SHEILA and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 105 children and 23 staff members.

A review of the Facility Personnel Report Summary on this date 4/14/2026 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Jessica Carreiro
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260305094825

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: JCC EARLY CHILDHOOD LEARNING CENTER	FACILITY NUMBER: 304370109
	VISIT DATE: 04/14/2026

NARRATIVE

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On 3/05/2026, the Orange County Regional Child Care Licensing Office received a complaint with one allegation listed above: Staff force day care children to nap.

During the course investigation, LPA interviewed four (4) staff members, four (4) children, and four (4) parents. LPA also obtained a copy of the children’s roster, staff roster, and documents pertinent to the investigation.

Four (4) out of four (4) staff members denied that they have forced a child to take a nap before when the child did not want to. Four (4) out of four (4) staff members stated that there are activities on a table for the students who do not fall asleep during nap time. Three (3) out of four (4) children were eligible for the interview. Two (2) out of three (3) children stated that a staff member will ask them if they want to do activities during nap time if they don’t want to take a nap.

During the visit on 3/10/2026, LPA observed two of the facilities rooms during nap time. LPA observed the blinds were down, LPA can see the floor and everything in the classrooms, the rooms were not dark or blackout, and the music was not loud. LPA contacted five (5) parents, only four (4) parents responded. All interviewed parents stated they did not have any concern related to the allegation. LPA reviewed the facility’s parent handbook and there was information regarding nap time. It indicates that the facility will have a rest period for children staying 6 hours or more, nap needs vary by child, and teachers will support their rhythms without pressure to sleep or stay awake.

Based on the information gathered from LPAs’ interviews, observations, records, the preponderance of the evidence has not been met. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation of Staff force day care children to nap, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Appeal rights were given.

Exit interview conducted and report was reviewed with the Director DALVA-HORNBACK, SHEILA.

End of report.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Jessica Carreiro
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026

LIC9099 (FAS) - (06/04)

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