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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370281
Report Date: 04/23/2025
Date Signed: 04/23/2025 03:17:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2025 and conducted by Evaluator Giselle Lucero
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250404092415
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
304370281
ADMINISTRATOR:ARRIETA, PERLAFACILITY TYPE:
840
ADDRESS:2709 N BRISTOL STREET, STE. E1TELEPHONE:
(714) 550-7120
CITY:SANTA ANASTATE: CAZIP CODE:
92706
CAPACITY:45CENSUS: 21DATE:
04/23/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Director Perla ArrietaTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff did not prevent a physical inappropriate interaction with day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Giselle Lucero conducted a complaint visit regarding the above complaint allegation. Upon arrival, there were no children present. At 1:40 PM, 21 school age children arrived at the facility. LPA observed 21 school age children with 2 staff in the play yards.

A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 04/04/2025 alleging staff did not prevent a physical inappropriate interaction with day care children. Reporting Party (RP) reported child #1 (C1) was pushed down by child #3 (C3). Child #2 (C2) tried to stand up for C1 and ended up getting choked by C3. RP stated staff did not prevent this physical inappropriate interaction between the children.
(continue to page 2)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20250404092415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 304370281
VISIT DATE: 04/23/2025
NARRATIVE
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(page 2)

During the investigation LPA Lucero interviewed 3 staff, 10 children, 5 parents and obtained documents.

Based on LPA's interviews conducted with the staff, children and parents, it has been determined there was an insufficient preponderance of evidence supporting that staff did not prevent a physical inappropriate interaction with day care children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be Unsubstantiated.

Exit interview was conducted with Director Perla Arrieta. The Notice of Site Visit was posted.

End of Report.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2