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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 304370296
Report Date: 06/26/2024
Date Signed: 06/26/2024 10:42:57 AM

Document Has Been Signed on 06/26/2024 10:42 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
304370296
ADMINISTRATOR/
DIRECTOR:		MORENO, CYNTHIAFACILITY TYPE:
850
ADDRESS:12860 CENTRAL PARK AVENUETELEPHONE:
(714) 389-9999
CITY:IRVINESTATE: CAZIP CODE:
92602
CAPACITY: 172TOTAL ENROLLED CHILDREN: 172CENSUS: 66DATE:
06/26/2024
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:15 AM
MET WITH:Deepal ParikhTIME VISIT/
INSPECTION COMPLETED:
11:30 AM
NARRATIVE
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On 6/26/2024 Licensing Program Analyst (LPA) A. Silva conducted an unannounced investigation inspection. This is a continuation of the investigation initiated on 5/22/2024. Upon arrival, the LPA met with School Education Manager (SEM) Deepal Parikh and informed her the of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. The census at the time of the visit was 66 children.

The Department received an incident report on 5/17/2024 alleging that staff squeezed Child 1’s (C1) hand tightly.

On 5/22/2024, the LPA interviewed five staff at the facility. When asked why the child would make such an allegation, Staff #2 (S2) said, “I grabbed [C1] by the hand and held [C1] from behind… I picked [C1] up and carried [C1].” The rest of the staff said that it is not their practice to touch children. S5 disclosed that they were planning on disenrolling the child from the school due to the challenging behavior.

During an incident investigation, an anonymous party disclosed that Staff 4 (S4) engaged in coercion and carried out threats against Child 1 (C1) in an attempt to control C1’s challenging behavior. The LPA interviewed S4 about the allegations. S4 was asked to describe the incident when she/he tore C1’s artwork. S4 disclosed that the artwork in question did not belong to C1 but looked like C1’s drawing. During the interview, S4 recalled, “I told [C1] if you are not listening, I’m going to tear it” referring to the drawing, which C1 believed was hers/his. When asked “Did you tear it?”, S4 replied, No, not C1’s. I tore my own. S4 admitted she/he carried out the threat in an attempt to coerce C1 into compliance.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE: DATE: 06/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 06/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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Document Has Been Signed on 06/26/2024 10:42 AM - It Cannot Be Edited


Created By: Archibaldo Silva On 06/26/2024 at 09:26 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 304370296

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/26/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/27/2024
Section Cited
CCR
101223(a)(3)

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101223(a)(3) Personal Rights (a) The licensee shall ensure that each child is accorded the following rights: (3) To be free from … infliction of pain, humiliation, intimidation, ridicule, coercion, threat, …
The regulation above was not met as evidenced by:
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The SEM Deepal stated the teachers will be trained in communication with the children and personal rights and send the materials and an attendance sheet showing teacher participation to the LPA no later than the due date accorded.
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Based on interview statements, the reuglation was not met. S2 admitted they grabbed C1 by the hand, held C1 from behind, and picked up C1. S4 admitted she/he threatened C1 to coerce C1 into compliance. This poses an immediate risk to the safety and personal rights of clients.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Patricia Magana
LICENSING EVALUATOR NAME:Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:
DATE: 06/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/26/2024


LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 304370296
VISIT DATE: 06/26/2024
NARRATIVE
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On 5/22/2024, the LPA interviewed five children at the facility. All five children were qualified. C1 disclosed that one staff squeezed him/her by the hand and enacted the squeezing on the LPA’s hand. The other four children said the staff didn’t squeeze their hands.

On 5/22/24 the LPA was informed that video footage from previous incidents is not available because the footage is deleted after a few days. No other records related to the incident reported on 5/17/24 were available.

On 5/29/2024, the LPA called 14 parents. The LPA reached six parents. Two parents expressed concerns relevant to the allegations, but both parents stated they did not witness the allegations. The other four parents did not express concerns related to the allegations. The rest of the parents could not be reached or did not respond to the Department’s request for comment.

Based on the LPA’s conducted interviews, the facility was not in compliance. Title 22 violations were identified during the investigation including CCR 101223 Personal Rights.

School Education Manager Deepal Parikh was informed that this licensing report dated 6/26/2024 documents 1 “Type A” citation. Type A citation(s) must be posted for 30 consecutive days during the hours that children are in care as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. LPA A. Silva further informed the facility representative that a copy of this licensing report must be provided to parents or guardians of all clients currently enrolled by the next business day or by the next day the children are in care, a copy of this report must be provided to the parents or guardians of all newly enrolled clients for 12 months from the date of this report, and signed Acknowledgement of Receipt of Licensing Report (LIC 9224) form, or another written equivalent statement, must be placed in the child's file for verification of receipt of the report.

An exit interview was conducted with Deepal. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2024
LIC809 (FAS) - (06/04)
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