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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 304370297
Report Date: 03/24/2023
Date Signed: 03/24/2023 10:00:56 AM


Document Has Been Signed on 03/24/2023 10:00 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868



FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
304370297
ADMINISTRATOR:KASPARIAN, DANAFACILITY TYPE:
830
ADDRESS:12860 CENTRAL PARK AVENUETELEPHONE:
(714) 389-9999
CITY:IRVINESTATE: CAZIP CODE:
92602
CAPACITY:32CENSUS: 18DATE:
03/24/2023
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Dana Kasparian, DirectorTIME COMPLETED:
10:15 AM
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Licensing Program Analyst (LPA) Mila Quinto conducted an unannounced case management incident inspection to follow up on the self-report Unusual Incident dated 6/28/2022. LPA met with Assistant Director Cynthia Moreno. LPA observed 18 infant children with 5 staff in different classrooms. At 9:25am, Director, Dana Kasparian arrived at the facility.

A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 6/28/2022 a self-reported Unusual Incident Report (UIR) was filed with the local Community Licensing Office. The facility reported that a staff member in the infant toddler classroom handled Child #1 (C1) in a rough manner during nap time.

On 7/8/22, LPA interviewed 5 staff members and Director.

According to the Director, Parent 1 (P1) arrived at the facility on 06/28/22 asking to speak to her regarding an incident that was observed via video, that occurred during nap time, that involved Staff 1 (S1) handing Child 1 (C1) in a rough manner. The facility has a video monitoring system, which Parents can observe their children throughout the day.

Director stated due to the video footage being live at the facility she called the local District Manager to view the footage of the incident that P1 had reported/recorded. The District Manager and the Director both viewed the video recording of the incident via zoom, the video depicted C1 crawling away from the mat area and S1 grabbing C1 by one arm and one leg to move C1 back on the mat area. The Director stated S1 was immediately terminated. According to the Director, C1 did not sustain any injury.

SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:
DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 304370297
VISIT DATE: 03/24/2023
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The 5 staff interviewed did not witness the incident, nor did they make any disclosures.

LPA reviewed S1’s file, no disciplinary actions were on file.

On 3/9/23 LPM Patricia Magana spoke with Tutor Time District Manager to request a copy of the video footage(s) or to be able to view video. District Manager stated the video monitoring system is through a 3rd party vendor, and the video footage is erased automatically after 7 days. The District Manager stated on 6/28/22, she received a telephone call from the Director stating P1 recorded the video footage incident where it depicted S1 roughed handled C1. Director and District Manager reviewed the video recording and immediately contacted P1; District Manager explained to P1 the company’s health and safety procedure of which S1 violated and that S1 was terminated immediately. According to the District Manager, C1 had no injuries and there were no signs of abuse.

On 1/30/23, LPA Quinto interviewed S1. According to S1, during nap time, C1 crawled away from the mat towards the door, S1 picked up C1 and placed 2 hands under C1’s back and placed C1 back on the mat. S1 stayed next to C1 until C1 fell asleep. SI denied the rough handling of CI.

On 1/30/23, LPA Quinto interviewed P1 who stated that on 6/28/22, P1 observed live video footage via cell phone of S1 picking up C1 from the arm and leg as C1 was crawling away from the mat. P1 immediately went to the facility to pick up C1. P1 stated during pick up, C1 started to cry as soon as C1 saw P1. P1 stated that C1 was taken for a medical evaluation. LPA was unable to obtain the medical report due to PI did not provide consent and/or copy. LPA interviewed Witness 1 (W1) who confirmed P1’s statement regarding the video footage.

No children were interviewed, due to children being non-verbal due to their age.

Based on the Director, District Manager, Parent 1 and Witness 1 disclosure of viewing the video footage of S1 picking up C1 by the arm and leg on one side, the following deficiency is being cited in accordance with California Code of Regulations, Title 22, Division 12, Section 101223(a)(3) Personal Rights. The deficiency is being cited on the attached 809D.

SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 304370297
VISIT DATE: 03/24/2023
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This is a Type 'A' violation the Director shall post and provide copies of the report to parents/guardians of the children in care at the facility by the next business day and shall provide to the parents/guardians of children newly enrolled at the facility during the next 12 months. In addition, the licensee shall immediately post upon receipt the Proof of Correction for 30 consecutive days. The licensee is to keep Acknowledgement Receipt (LIC9224) signed by parents in each child’s file.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the licensing office within 15 business days. The facility representative was informed that the 'Notice of Site Visit' must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100.00. The 'Notice of Site Visit' must be posted on or adjacent to the door. Failure to post Type A Reports for 30 days will result in a civil penalty of $100.00.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
LIC809 (FAS) - (06/04)
Page: 3 of 4
Document Has Been Signed on 03/24/2023 10:00 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868


FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 304370297

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/24/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/31/2023
Section Cited

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101223 Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from... intimidation, ridicule,...other actions of a punitive nature including but not limited to..
This requirement is not met as evidenced by:
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Director stated a mandatory meeting with all staff was provided after the incident. Director will provide an email to LPA documenting the meeting information by due date.
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Based on interviews conducted with the Director, District Manager, Parent 1 and Witness 1, this requirement is not met as evidenced by: District Manager, Director, Parent and Witness disclosed viewing the video footage of S1 mishandling C1.
This poses an immediately safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:
DATE: 03/24/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/24/2023
LIC809 (FAS) - (06/04)
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