304370349-1-25-2022-06-CC-RLOZ-CDLUTM-20220418155211

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370349
Report Date: 01/25/2022
Date Signed: 01/25/2022 04:17:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2022 and conducted by Evaluator Pat Rivas

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220119141451

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	304370349
ADMINISTRATOR:	LEIGH, SUMMER		FACILITY TYPE:	830
ADDRESS:	2515 E. SOUTH STREET		TELEPHONE:	(714) 774-5141
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92806
CAPACITY:	20	CENSUS: 18	DATE:	01/25/2022
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Daisy Garcia, Asst Director		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Staff threatened day care children
Staff excessively put day care child in time out
Staff made inappropriate comments towards day care child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) P Rivas conducted an unannounced complaint visit to investigate the above allegations. LPA was assisted by Asst. Director Daisy Garcia. The Covid-19 Emergency Response questionnaires were asked. A toured the facility was conducted, and a census was taken. Observed at the time of the visit was 9 pre-K children with 2 teachers in room 3; 1 toddler with one teacher in room 2; 8 school age children and 1 teachers In room 5.

On 01/19/22, the Department received a complaint alleging that staff threatened Child #1(C1) with putting hot sauce in their mouth; Putting C# 1in time out excessively and; a Staff allegedly told a parent they needed to spank their child.

The investigation consisted of interview with 8 parents between the hours of 12:30 to 2:30pm; 7 children between the hours of 9:30 to 11:30 and 6 staff between the hours of 2:30 to 3:30pm. Review of 12 staff files.

Continued on 9099c

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220119141451

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 304370349
	VISIT DATE: 01/25/2022

NARRATIVE

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In reference to the allegation that staff threatened C#1 with putting hot sauce in their mouth the investigation found; All teachers interviewed including director, denied threatening and or seeing any staff threaten children with putting hot sauce in their mouth. All parents interviewed advised their were no concerns with staff. Interviews with 7 qualified children did not divulge being threatened with putting hot sauce in their mouths.
Therefore, LPA was unable to corroborate the allegation.

In reference to the allegation that Staff excessively put day care child in time out the investigation found; All teachers interviewed denied putting children in any time out. Director stated time outs are not allowed; teachers are to re-direct children, separate if necessary but always with a some type of activity. All teachers reported use of re-direction for any issues, which includes replacing the activity. Interviews with parents indicated there were no issues or concerns. Interview with 2 of 7 children indicated time out was used. However, the two children who stated time- out is used could not state where time out was conducted. . LPA was unable to corroborate the allegation.

In reference to the allegation that Staff made inappropriate comments towards day care child saying parent needed to spank child. All staff interviewed denied making in appropriate comment of advising a parent to spank their child. All staff denied hearing any staff make an inappropriate comment of advising a parent to spank their child. All parents interviewed indicated there were no concerns or issues with staff. LPA could not corroborate allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove, the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

Notice of Site Visit was posted. The notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The licensee was provided a copy of their appeal right (LIC 9058 1/16) and their signature on this form acknowledges receipt of these rights. Exit interview was conducted.
In the area which was investigated, no deficiency was cited today.
Reports end here.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2022

LIC9099 (FAS) - (06/04)

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