304370427-10-3-2023-06-CC-JHAN-CWC38T-20231005180202

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370427
Report Date: 10/03/2023
Date Signed: 10/03/2023 11:36:23 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2023 and conducted by Evaluator Anna Francesca Chan

COMPLAINT CONTROL NUMBER: 06-CC-20230929145742

FACILITY NAME:	CHILDTIME LEARNING CENTER		FACILITY NUMBER:	304370427
ADMINISTRATOR:	WEINMANN, DEREK		FACILITY TYPE:	830
ADDRESS:	13881 N. PROSPECT AVENUE		TELEPHONE:	(714) 544-6820
CITY:	SANTA ANA	STATE: CA	ZIP CODE:	92705
CAPACITY:	35	CENSUS: 17	DATE:	10/03/2023
		UNANNOUNCED	TIME BEGAN:	08:55 AM
MET WITH:	Director Derek Weinmann		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Facility staff do not ensure that daycare restrooms are cleaned and sanitized.

INVESTIGATION FINDINGS:

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On 10/03/23 Licensing Program Analyst (LPA), Anna Chan conducted an unannounced complaint investigation of the facility. LPA met with Director Derek Weinmann and explained the purpose of the visit. Director and LPA toured the facility. LPA observed a total of 17 infant children with 7 staff. At 9am, children in rooms #A, #B, Infants room are having indoor activity when LPA arrived the facility.

A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 09/29/2023 alleging the facility staff do not ensure that daycare restrooms are cleaned and sanitized.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 10/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230929145742

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHILDTIME LEARNING CENTER	FACILITY NUMBER: 304370427
	VISIT DATE: 10/03/2023

NARRATIVE

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The reporting party (RP) stated facility staff do not ensure that daycare restrooms are cleaned and sanitized in Toddler A room. Based on Staff interviews on 10/03/23, Staff #1 (S1) stated that the facility has a 3-step cleaning process in sanitizing the classrooms including restrooms, toys and beddings. The first step is to CLEAN using soap and water, second is to RINSE and wipe the area and third is to DISINFECT or SANITIZE using spray sanitizing solution called Sanibet and air dries it (a sanitizing solution that is no rinse required when used as directed as a sanitizer). S1 stated that the facility has a laminated ‘Daily/Weekly classroom cleaning schedule’ for the staff for each classroom. The staff uses dry erase markers to fill up the checklist daily and erases it at the end of the week. S1 also stated every new employee is trained and oriented on cleaning procedure. S1 confirmed that the facility does a monthly meeting about health and safety, cleaning and virtual learning. Staff #2 (S2) stated they are trained about Health and Safety and does a 3-step cleaning procedure in cleaning and sanitizing around the classroom and outside. S2 also stated that S2 has never seen the restroom in toddler A to be dirty. S2 mentioned that children use diapers in classroom A. Staff #3 (S3) stated that they are trained about Health and Safety and follows a 3-step cleaning procedure. S3 also stated that S3 has not seen the restroom in Toddler A to be dirty. S3 also mentioned they do not go in the restroom in Toddler classroom A since the children does not use them. Staff #4 (S4) Stated they are trained about health and safety and does a 3-step cleaning procedure. S4 stated that S4 cleans the Toddler A restroom as needed and mops it as well. S4 mentioned S4 has not seen the Toddler A restroom to be dirty. S4 also stated that the children do not use the restroom.

On 10/03/23 LPA obtained a copy of BETCO Cleaning and sanitation procedure that the facility follows.
Based on observation, the restroom in Toddler A classroom is clean and sanitary. The children who use classroom A are not potty trained, and the restroom inside the classroom is not being utilized by the children.
Based on observation, interviews conducted and record review, the complaint alleging facility staff do not ensure that daycare restrooms are cleaned and sanitized were found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not enough preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted and report was reviewed with director Derek Weinmann. Appeal Rights. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
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SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 10/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2023

LIC9099 (FAS) - (06/04)

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