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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370699
Report Date: 03/04/2026
Date Signed: 03/04/2026 02:39:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2026 and conducted by Evaluator Jessica Carreiro
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20260116173444
FACILITY NAME:OLAM JEWISH MONTESSORI OF BETH JACOBFACILITY NUMBER:
304370699
ADMINISTRATOR:PINTO, LYNNEFACILITY TYPE:
850
ADDRESS:3880 MICHELSONTELEPHONE:
(949) 786-5230
CITY:IRVINESTATE: CAZIP CODE:
92612
CAPACITY:45CENSUS: 20DATE:
03/04/2026
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Director-PINTO, LYNNE TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee allows unqualified staff to provide care and supervision to children
INVESTIGATION FINDINGS:
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On 3/4/26, Licensing Program Analyst (LPA), Carreiro conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Child Care Licensing Office. LPA met with the facility representative Warren Morten and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 20 children and 5 staff members. The Director, PINTO, LYNNE arrived at approximately 11:56am.
A review of the Facility Personnel Report Summary on this date 3/4/26 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Jessica Carreiro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20260116173444
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: OLAM JEWISH MONTESSORI OF BETH JACOB
FACILITY NUMBER: 304370699
VISIT DATE: 03/04/2026
NARRATIVE
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On 1/16/2026, the Orange County Regional Child Care Licensing Office received a complaint with one allegation: Licensee allows unqualified staff to provide care and supervision to children.

During the course of investigation, LPA interviewed six (6) staff members and five (5) parents. LPA obtained children’s roster and documents pertinent to the investigation. LPA contacted eight (8) parents to interview, five (5) parents responded. All interviewed parents stated they did not have any concern related to the allegation.

During the investigation, LPA Carreiro conducted observation regarding the allegation during the visit on 1/22/2026. On 1/22/2026, LPA Carreiro observed Staff #1 (S1) was providing care and supervision for a child alone in a classroom. Four (4) out of six (6) staff members stated that they have witnessed S1 working alone with children in care without a fully qualified teacher. When interviewed, S1 stated that they do not have any Early Childhood Education (ECE) units. During record reviews of staffing qualifications, the records indicate that S1 does not have any ECE units.

Based on information gathered from LPA’s interviews, observations, record reviews, the preponderance of evidence standard has been met, therefore the allegation is substantiated. California Code of Regulations, Title 22, Division 12 & Chapter 1, section 101216.2 (e) Teacher Aide Qualifications and Duties; see LIC9099D.

A Notice of Site Visit was given and must remain posted for 30 days. Failure to post will result in Civil Penalties of $100.00.

Exit interview conducted and report was reviewed with the Director PINTO, LYNNE.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Jessica Carreiro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20260116173444
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: OLAM JEWISH MONTESSORI OF BETH JACOB
FACILITY NUMBER: 304370699
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/20/2026
Section Cited
CCR
101216.2(e)
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101216.2 (e) Teacher Aide Qualifications and Duties An aide shall work only under the direct supervision of a teacher.

This requirement is not met as evidence by:
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Director will review and provide a statement of understanding Teacher Aide Qualifications CCR section 101216.2 and 101216.3. The Director will also provide a detailed plan to ensure ratio is always being met at all time to the LPA via email by due date.
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Based on interviews, observations, record review, LPA Carreiro observed staff #1 who is a teacher aide, without any ECE units, working with a child alone in a classroom.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Jessica Carreiro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
LIC9099 (FAS) - (06/04)
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