304370734-2-7-2025-06-CC-MMAE-DEBRRT-20250228121536

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370734
Report Date: 02/07/2025
Date Signed: 02/07/2025 04:23:10 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/03/2025 and conducted by Evaluator Patricia Duron

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20250103153323

FACILITY NAME:	FUN 4 KIDS PRESCHOOL		FACILITY NUMBER:	304370734
ADMINISTRATOR:	ALICIA FLORES		FACILITY TYPE:	850
ADDRESS:	23721 LA PALMA AVENUE		TELEPHONE:	(714) 694-0901
CITY:	YORBA LINDA	STATE: CA	ZIP CODE:	92887
CAPACITY:	76	CENSUS: 5	DATE:	02/07/2025
		UNANNOUNCED	TIME BEGAN:	03:15 PM
MET WITH:	Jennifer House, Director		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Staff handles children in a rough manner
Staff inappropriately speaks to children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings for the above allegations. This is a continuation of the investigation initiated on 1/9/25, LPA met with Director, Jennifer House and informed the director of the purpose of the visit. The director and LPA observed classrooms and census was taken. The overall census observed was 1 staff and 5 children.
A review of staff records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 1/3/25 a complaint was filed with the Licensing office alleging (1) Staff handles children in a rough manner and (2) Staff inappropriately speaks to children.
During the course of investigation, LPA interviewed 3 staff members, 3 children and 4 parents, and reviewed records.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250103153323

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: FUN 4 KIDS PRESCHOOL	FACILITY NUMBER: 304370734
	VISIT DATE: 02/07/2025

NARRATIVE

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Regarding allegation (1) Staff handles children in a rough manner

LPA interviewed 3 staff members, 3 out of 3 staff members stated they have not witnessed staff handle children in a rough manner. Interviewed staff stated they have not witnessed Staff #1 (S1) handle Child #1 (C1) in a rough manner.

Regarding allegation (2) Staff inappropriately speaks to children

LPA interviewed 3 staff members, 3 out of 3 staff members stated they have not witnessed staff inappropriately speak to children. Interviewed staff stated they have not witnessed S1 inappropriately speaking to children.

LPA Duron interviewed 3 children. All 3 interviewed children made no disclosures regarding the above allegations.

LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and the reviewing of records, there are insufficient evidence to corroborate the allegations: Staff handles children in a rough manner and staff inappropriately speaks to children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegation is UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Patricia Duron
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025

LIC9099 (FAS) - (06/04)

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