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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370736
Report Date: 07/16/2025
Date Signed: 07/16/2025 09:44:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2025 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250506090101
FACILITY NAME:FUN 4 KIDS PRESCHOOLFACILITY NUMBER:
304370736
ADMINISTRATOR:FLORES, ALICIAFACILITY TYPE:
840
ADDRESS:23721 LA PALMA AVENUETELEPHONE:
(714) 694-0901
CITY:YORBA LINDASTATE: CAZIP CODE:
92887
CAPACITY:30CENSUS: 4DATE:
07/16/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Teacher Shilpi SharmaTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Child sustained bruises while in care
Child was not allowed to use the restroom
INVESTIGATION FINDINGS:
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On 7/16/2025, at 8:30am Licensing Program Analyst (LPA), Anna Chan conducted an unannounced Complaint investigation inspection. The purpose of the investigation is to deliver findings from a complaint initiated on 5/14/2025. Upon arrival, LPA met with staff, Lata Bist and Shilpi Sharma and informed the staff of the purpose of the visit. No staff is available to do a walkthrough with the LPA. However, LPA did a walkthrough and inspected each room. Census was taken. LPA observed 4 school-age children and 1 staff. Children were doing outdoor activities when LPA arrived. Staff stated the director is off on Wednesdays.

A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance.


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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20250506090101
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FUN 4 KIDS PRESCHOOL
FACILITY NUMBER: 304370736
VISIT DATE: 07/16/2025
NARRATIVE
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The Department received a complaint on 05/06/25 alleging (1) Child sustained bruises while in care. (2) Child was not allowed to use the restroom.

On 5/6/2025, LPA interviewed reporting party (RP). RP stated that Child #2 (C2) sustained bruises while in care and C2 was not allowed to use the restroom. LPA interviewed child#1 (C1) and C2. C1 stated Staff #5 (S5) grabbed C2 by the arm that resulted to C2’s arm being bruised. C1 stated the facility refused C2 to use the bathroom.

On 5/8/2025 and 5/14/2025, LPA interviewed staff at the facility. Staff stated they did not witness staff # 5 (S5) inflict bruises to C2. Staff stated they do not prevent children from using the restroom. Staff stated there is a restroom in the hallway for children and another restroom in the school age classroom.

On 5/8/2025 and 5/14/2025, LPA interviewed children at the facility. Children stated S5 is their favorite teacher because S5 is nice and fun. Children stated they are always allowed to use the restroom. Children pointed and showed LPA the restrooms they use which are in the hallway, and in the classroom. Children stated that sometimes teacher would tell them to wait for their turn in the restroom.

LPA called parents, none of the parents interviewed disclosed information that could support the allegations.

Based on LPA’s observation, children would swarm and hug S5 when S5 enters the classroom. LPA also observed teachers would ask if children need to use the restroom. LPA observed teachers stands between the door of the classroom or playground and the hallway to supervise children using to the restroom.

Based on observation and interviews, although the allegation may or may not have happened, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED.

Exit interview was conducted with staff Shilpi Sharma. Report was reviewed and discussed. Notice of Site Visit was posted during the visit. Staff was informed that the notice of site visit must be posted for 30 consecutive days. Appeal Rights provided.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2