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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370787
Report Date: 06/05/2024
Date Signed: 06/05/2024 03:09:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2024 and conducted by Evaluator Cindy Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240430162803
FACILITY NAME:LITTLE MINDS PRESCHOOLFACILITY NUMBER:
304370787
ADMINISTRATOR:PEREZ, VIRGINIAFACILITY TYPE:
840
ADDRESS:1340 WEST LA PALMA AVENUETELEPHONE:
(714) 517-8277
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:20CENSUS: 14DATE:
06/05/2024
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Area Director, Maria RodriguezTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Licensee does not ensure that the facility is free from pests.
INVESTIGATION FINDINGS:
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A complaint inspection was conducted on this date by Licensing Program Analysts (LPAs) Cindy Nguyen and Alma Castro, in response to the above allegation. This is a continuation of the investigation initiated on 05/02/2024. LPA met with Area Director Maria Rodriguez who accompanied LPA on a tour of the facility. Census was taken as follow: 14 school age children with 1 staff member. During today's inspection staffing and capacity ratios were met. A review of staff criminal records indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

On 04/30/24 a complaint was filed with the Licensing Office. Complainant alleged licensee does not ensure that the facility is free from pests. Complainant stated that facility has rats however, the licensee is not addressing the matter. Complainant observed rat remains twice in the child’s blanket. The problem has been going on for a long time and the licensee is not doing anything about the problem. Complaint also stated complainant observed a rat crawling out of the front desk before. Continued on Page 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20240430162803
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS PRESCHOOL
FACILITY NUMBER: 304370787
VISIT DATE: 06/05/2024
NARRATIVE
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Page 9099C

During the investigation, LPA conducted two physical plant inspection, interviewed 3 staff members, 3 children, obtained pest control service agreement and a copy of the children's roster. LPA was unable to interview the complainant due to no contact information provided.

During the staff interviews, all three staff admitted the facility has rodents and have observed droppings in the facility. Pest control service was called for service on 04/02/2024 and set up for an ongoing service.

LPA reviewed pest control service agreement, which stated entry points for rodents were sealed off around the building.

During the inspection on 05/02/2024, LPA observed droppings around the children’s cubby area, and the couch area of the middle classroom. During the children’s interviews, all three children admitted they have observed rats at the facility.

Based on LPA observations, review of pest control service agreement, and interviews with staff and children, the preponderance of evidence standard has been met; therefore, the above allegation found to be SUBSTANTIATED. California Code of Regulations, Title 22 Buildings and Grounds 101238 (a)(1) was cited on the attached LIC 9099D.

Exit interview was conducted with Area Director, Maria Rodriguez. Report reviewed and discussed. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Appeal Rights and deficiencies were discussed. Director, Maria Rodriguez was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20240430162803
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LITTLE MINDS PRESCHOOL
FACILITY NUMBER: 304370787
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/05/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/19/2024
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds (a)The childcare center shall be clean, safe, sanitary... employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement was not met evidence by:
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Area Director stated they will provide a written preventative maintenance plan and removed the rat remains on the ceiling in the middle classroom by sending a picture to the licensing department by 06/19/2024.
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Based on observations, review of pest control service agreement and interviews with staff members, and the children stating they have observed rats at the facility. Which poses a potential Health, Safety or Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3