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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370846
Report Date: 09/10/2024
Date Signed: 09/10/2024 02:02:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2024 and conducted by Evaluator Mahnaz Malek
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240909160844
FACILITY NAME:NOBIS PRESCHOOLFACILITY NUMBER:
304370846
ADMINISTRATOR:BENAVIDES, ERICAFACILITY TYPE:
850
ADDRESS:26153 VICTORIA BLVD.TELEPHONE:
(949) 661-6258
CITY:CAPISTRANO BEACHSTATE: CAZIP CODE:
92624
CAPACITY:45CENSUS: 7DATE:
09/10/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Staff in charge, Gail ReyesTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Commingling
Does not have a director
INVESTIGATION FINDINGS:
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Page 1 of 2
Licensing Program Analyst (LPA) Mahnaz (Nancy) Malek conducted a complaint investigation regarding the above allegations. LPA met with staff in charge, Gail Reyes who was supervising 8 preschool children on the
playground. Melinda Marchese from the sister facility in Costa Mesa arrived during LPA's inspection at11:30 am. She stated she would cover as director two days a week.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 9/9/2024, the Orange County Child Care Office received a complaint alleging “Commingling" and
"Does not have a director". Per complaint report, it has been observed the facility combining the preschool and children in toddler component. RP stated there is no current director.
Continued on page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20240909160844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: NOBIS PRESCHOOL
FACILITY NUMBER: 304370846
VISIT DATE: 09/10/2024
NARRATIVE
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Page 2 of 2

LPA interviewed staff # 1 who said they were hired as of 8/15/2024. They will be the new director. S1 was supervising 8 preschool children. S1 stated among the eight children child # 1 is over 2 years old who belonged to Toddler Option Component. C1 is with the preschool children now. The facility has combined the Toddler Option Program with preschool children. LPA reviewed the children's files and found out C1 is enrolled in Toddler Option Program. LPA interviewed three staff in the infant room as well. Staff stated 3 children belong to Toddler Option have been combined with infant/toddler program. Staff stated they had four children in the Toddler Option Program enrolled with one staff. Recently, few staff left the facility and they had to combine few children with infant/toddler program and one child combined with preschool program. S5 stated there is one staff for Mondays, Wednesdays, Fridays for Toddler Option Program and they are in the process of hiring another staff for other days to cover the Toddler Option Program. S5 admitted they did not report to licensing that a new director will be on site after the former director left on 8/16/2024. S5 stated they would send the director's packet for the new director to the office.

Today, during the course of interviews with 5 staff, reviewing children's files, their birthdays, documentation of enrollment in Toddler Option Program, and observation of LPA that a child (C1) is enrolled in Toddler Option and has been commingled with preschool children, it was determined the preponderance of evidence standard have been met, the allegations of "Commingling, and "does not have a director." are found to be SUBSTANTIATED.

Type Bs under California Title 22 Regulations under Sections 101215.1(a)(b) and 101216.4(a)(1) are cited on 9099D next page. The facility representative, Melinda Marchese, was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. The “Notice of Site Visit” must be posted on or adjacent to the door. Failure to post will result in Civil Penalties of $100.00. The facility representative, Melinda Marchese, was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. The exit interview was conducted with The facility representative, Melinda Marchese,
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20240909160844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: NOBIS PRESCHOOL
FACILITY NUMBER: 304370846
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/17/2024
Section Cited
CCR
101215.1(a)(b)
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Child Care Center Directors Qualifications and Duties
In addition to Section 101215, the following shall apply: All child care centers shall have a director. This requirement was not me as evidenced by a complaint report, staffs'
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The facility representative stated she would send a director's packet to our office for the new director by the due date of 9/17/2024. List of items for director's packet was given.
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interviews, and LPA's observation. The former director left on 8/16/2024 and our office did not receive any qualifications document regarding any new director. This is a potential risk to the health and safety of children in care
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Type B
09/17/2024
Section Cited
CCR
101216.4(a)(1)
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A child who is between 18 months and 36 months of age may participate in the toddler program with written permission from the child's authorized representative. No child in the toddler program shall be placed in the preschool program before the age of 36 months without written permission from the child's authorized representative. This
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The facility representative stated she would send a correction plan for this violation. They are in the process of hiring a new staff to keep the toddler option children separately.
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requirement was not met as evidenced by staff interviews, file reviewing, and LPA's observation confirming that C1 from Toddler Option Program have been with preschool children. The licensee failed to abide with this section of Title 22 Regulations. This is a potential risk to the health and safety of children in care.
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 The correction plan will be sent to LPA's email address by the due date of 9/17/2024.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3