304370987-5-6-2026-06-CC-MMAE-DU4UCT-20260515152827

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370987
Report Date: 05/06/2026
Date Signed: 05/06/2026 10:17:34 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/30/2025 and conducted by Evaluator Olivia Meza

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20251230085705

FACILITY NAME:	KIDDIE ACADEMY OF HUNTINGTON BEACH		FACILITY NUMBER:	304370987
ADMINISTRATOR:	CARREON, NICOLE		FACILITY TYPE:	850
ADDRESS:	19342 BEACH BLVD		TELEPHONE:	(714) 968-0078
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92648
CAPACITY:	124	CENSUS: 53	DATE:	05/06/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Ashley Campos		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff refused to provide accommodations to child in care

INVESTIGATION FINDINGS:

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On 05/06/2026 Licensing Program Analyst (LPA) Olivia Meza and Licensing Program Manager (LPM) Martha Malane conducted an unannounced visit to the facility to deliver findings for a complaint that was initiated on 01/07/2026. Upon Arrival LPA and LPM met with staff member Leslie Ortiz. LPA explainted the purpose of the visit to the Director, Ashley Campos and were led on a tour of the facility and observed a total of 53 preschool children and eight (8) staff.

On 12/30/2025, the Orange County Regional Child Care Licensing Office received a complaint with the allegation that staff refused to provide accommodations to child in care.

During the investigation, documentation was obtained, classroom observations and interviews were conducted with the reporting party, staff, children and parents. No parents or children interviewed disclosed information to support the allegation.

(continue to page two)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20251230085705

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
	VISIT DATE: 05/06/2026

NARRATIVE

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(page two)

When asked if staff members have observed other staff members not accommodating to the needs of children in care four (4) out of four (4) staff interviewed stated that they have not observed this happen. Staff 1 (S1) stated that providing adequate accommodation for children in care means making sure that the children feel safe and providing care that meets the needs of the child. Staff 2 (S2) stated that during the enrollment process that the facility requests parents to submit the needs and services for each child in care. LPA collected and reviewed documentation of the enrollment agreement and parent handbook. The enrollment agreement and parent handbook states that the “personal child history” must be completed and returned no later than the child’s first day of enrollment.

The Orange County Regional Child Care Licensing Office investigated the complaint alleging that Staff refused to provide accommodations to child in care. Although the allegations may have happened or are valid, based on interviews and record reviews conducted, there was not a preponderance to prove that the allegations did or did not occur, therefore, the allegation is found to be UNSUBSTANTIATED.

No deficiencies cited. A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the Assistant Director, Ashley Campos.

(end of report)

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Olivia Meza
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026

LIC9099 (FAS) - (06/04)

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