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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371144
Report Date: 09/13/2024
Date Signed: 09/13/2024 12:09:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/05/2024 and conducted by Evaluator Dianna ValdezSantana
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240705160523
FACILITY NAME:LITTLE MINDS INFANT TODDLERFACILITY NUMBER:
304371144
ADMINISTRATOR:AMARATUNGE, NAYOMIFACILITY TYPE:
830
ADDRESS:1035 WEST LA PALMA AVENUETELEPHONE:
(714) 603-7388
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:38CENSUS: 36DATE:
09/13/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Director, Nayomi Amaratunge TIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility did not report to parents about child's elbow injury.
INVESTIGATION FINDINGS:
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On 9/13/2024 Licensing Program Analysts (LPAs) Dianna Valdez Santana and Olivia Meza made an unannounced visit to Little Minds Infant Toddler for the purpose to deliver findings of a complaint received. Upon arrival, LPAs were met by Director, Nayomi Amaratunge. Director was explained the reason for today’s visit.

LPAs were provided a tour of the facility; census was taken in individual classrooms (Infant room there were 8 infants and 3 staff, in the crawler room there were 8 children with 2 staff and in the toddler room there 10 toddlers and 2 staff). LPAs observed 7 Staff caring for 36 children present at the time of inspection.

A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
Page 1 of 3
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20240705160523
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS INFANT TODDLER
FACILITY NUMBER: 304371144
VISIT DATE: 09/13/2024
NARRATIVE
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On 7/05/2024 a complaint was filed with the Licensing office stating, Facility did not report to parents about child's elbow injury. Reporting Party (RP) stated, “on 06/27/2024, a child fell and scraped their knee. The cement is uneven in the school. Director sent a photo of the scraped knee, but director did not tell that child also scraped their elbow. Director told RP that the facility cleaned the knee and applied ice pack. RP mentioned that RP had already voiced out about the uneven cement, but facility did not do anything.

During the course of investigation, LPA interviewed 6 staff members, 2 parents and 0 children. Children were not interviewed due to being nonverbal.

During the staff interviews, Staff 1 (S1), stated that the procedures for when a child gets hurt are the child gets taken care of, the injury is treated. Staff do a 360-body check, since the children are so young, so their language is limited. Most of the time the staff will call the Director over to maintain ratio while the injury is treated. Staff then take pictures and send them to the parent. The staff create the ouch report. Parents must sign the ouch report and if Director is available, the Director talks to the parents or they can talk to the staff. S1 disclosed a child had gotten recently hurt, Child #1 (C1) fell and lost C1’s balance. Staff created the ouch report and C1’s relative signed off on the report. C1’s parent never mentioned the elbow injury. It was C1’s relative that came yelling to the staff about it. C1 was wearing a short sleeve shirt that day so there is now way S1 wouldn’t have seen an injury on C1’s elbow. S1 said when children come in staff do a 360 check and if there is anything on their body staff will put it on the group chat, so everyone was aware. Nothing was noted on that morning for C1. The knee scrape did happen at the center, staff saw C1 fall, C1’s development was delayed so C1 started walking later, C1’s sense of balance was not good.

Staff 2 (S2), Staff 3 (S3), Staff 4 (S4) and Staff 5 (S5) all stated the procedures when a child gets hurts, is that staff tend to the child’s injuries, take pictures of the injury, create the ouch report, and report it to the Director. Typically, the Director talks to the parents about the incident. All staff confirmed that they do a 360 check on every child when they arrive and if they see anything out of ordinary, they put it on their group chat and they also talk to the parent if they see anything. Staff denied that children fall often around the cracks on the cement and said the children are all so young and tend to fall often as they are learning to walk. Staff said C1 started walking later than the other children and seems to have a harder time keeping balance. Staff stated if the cement cracks were really dangerous the Director would definitely try to fix it. Staff 4 (S4) stated S4 checked C1’s whole body when C1 fell and only observed and treated the knee injury and denied seeing an injury anywhere else on C1’s body including C1’s elbow.

Page 2 of 3.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20240705160523
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS INFANT TODDLER
FACILITY NUMBER: 304371144
VISIT DATE: 09/13/2024
NARRATIVE
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2 of 5 parents were interviewed, 2 of 2 parents interviewed had no issues or concerns with the daycare. C1’s parent and relative stated they are not sure C1 fell due to the cracks on the cement.

Based on LPA’s interviews and record review, there is insufficient evidence to corroborate the allegation of Facility did not report to parents about child's elbow injury. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

Page 3 of 3 End of Report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2024
LIC9099 (FAS) - (06/04)
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