304371159-3-4-2026-06-CC-NKTN-DS4MJB-20260312093851

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371159
Report Date: 03/04/2026
Date Signed: 03/04/2026 03:00:51 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2026 and conducted by Evaluator Jessica Carreiro

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260116171628

FACILITY NAME:	OLAM JEWISH MONTESSORI OF BETH JACOB		FACILITY NUMBER:	304371159
ADMINISTRATOR:	PINTO, LYNNE		FACILITY TYPE:	830
ADDRESS:	3880 MICHELSON		TELEPHONE:	(949) 786-5230
CITY:	IRVINE	STATE: CA	ZIP CODE:	92612
CAPACITY:	12	CENSUS: 6	DATE:	03/04/2026
		UNANNOUNCED	TIME BEGAN:	08:55 AM
MET WITH:	Director-PINTO, LYNNE		TIME COMPLETED:	03:20 PM

ALLEGATION(S):

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Facility is operating out of ratio
Staff did not ensure care and supervision is provided to children in care at all times

INVESTIGATION FINDINGS:

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On 3/4/26, Licensing Program Analyst (LPA), Carreiro conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Child Care Licensing Office. LPA met the facility representative Warren Morten and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of 6 infants and 3 staff members.The Director, PINTO, LYNNE arrived at approximately 11:56am.
A review of the Facility Personnel Report Summary on this date 3/4/2026 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Jessica Carreiro
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260116171628

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: OLAM JEWISH MONTESSORI OF BETH JACOB	FACILITY NUMBER: 304371159
	VISIT DATE: 03/04/2026

NARRATIVE

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On 1/16/2026, the Orange County Regional Child Care Licensing Office received a complaint with two allegations: (1) Facility is operating out of ratio and (2) Staff did not ensure care and supervision is provided to children in care at all times.

Regarding allegation (1) Facility is operating out of ratio.

During the course of investigation, LPA interviewed four (4) staff members and four (4) parents. LPA obtained children’s roster and documents pertinent to the investigation. LPA contacted four (4) parents to interview, four (4) parents responded. All interviewed parents stated they did not have any concern related to the allegation. Children were not interviewed due to the children being nonverbal.

During the investigation, LPA Carreiro conducted observation regarding the allegation during the visit on 1/22/2026. On 1/22/2026, LPA Carreiro observed the facility was in ratio and each child was being supervised. Three (3) out of four (4) staff members stated that there are two staff members in the infant room.

Regarding allegation (2) Staff did not ensure care and supervision is provided to children in care at all times.

During the investigation, LPA Carreiro conducted observation regarding the allegation during the visit on 1/22/2026. On 1/22/2026, LPA Carreiro observed the facility staff ensure care and supervision for the children in care. Four (4) out of four (4) staff members stated no staff ever left an infant unattended before. Children were not interviewed due to the children being nonverbal.

Based on the information gathered from LPAs’ interviews, observations, records, the preponderance of the evidence has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations of (1) Facility is operating out of ratio and (2) Staff did not ensure care and supervision is provided to children in care at all times, therefore, the allegations are UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Appeal rights were given.

Exit interview conducted and report was reviewed with the Director PINTO, LYNNE.

End of Report

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Jessica Carreiro
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026

LIC9099 (FAS) - (06/04)

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