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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371160
Report Date: 08/13/2025
Date Signed: 08/15/2025 08:43:26 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2025 and conducted by Evaluator Cynthia Sun
COMPLAINT CONTROL NUMBER: 06-CC-20250509155849
FACILITY NAME:RAINBOW RISING - CULVERDALEFACILITY NUMBER:
304371160
ADMINISTRATOR:LINDA RAMIREZFACILITY TYPE:
840
ADDRESS:2 PASEO WESTPARKTELEPHONE:
(949) 296-6296
CITY:IRVINESTATE: CAZIP CODE:
92614
CAPACITY:189CENSUS: 20DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Director, Linda RamirezTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff did not provide adequate supervision resulting in day care child engaging in inappropriate behavior with another child.
INVESTIGATION FINDINGS:
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**** This is an amended report to correct the regulation on LIC 9099 page 3 and the LIC9099D that was issued on 8/13/2025 ****

Licensing Program Analyst (LPA) Cynthia Sun conducted an unannounced visit to deliver the findings for the above allegation. At 8:30 am, LPA met with Director Linda Ramirez, who guided LPA on tour of the facility. Census was taken and observed were 0 children with 8 staff members in classroom. Children were not at facility today because today is Staff Development Day (Staff Training).
A review of the Facility Personnel Report Summary on 08/13/2025 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 05/09/2025, the Regional Office received a complaint with allegation alleging Staff did not provide adequate supervision resulting in day care child engaging in inappropriate behavior with another child.


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Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20250509155849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: RAINBOW RISING - CULVERDALE
FACILITY NUMBER: 304371160
VISIT DATE: 08/13/2025
NARRATIVE
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During the investigation, LPA reviewed facility's roster, facility Registration Packet, facility Parent Handbook, emails between facility staff and parent, interviewed 5 staff members and 5 parents.

During interviews, four (4) of five (5) interviewed staff stated that they observed Child #1 (C1) and Child #2 (C2) having normal interactions while being on the playground on the day of the incident, and they didn’t observe C2 touched C1. Staff #5 (S5) stated, on the day of the incident, S5 didn’t observe C2 touched C1 inappropriately, but S5 noticed that C1 was upset at C2 and S5 recalled giving redirections to C1 to leave C2 and go to play to another space because C1 was bothering C2. Staff #1 (S1) stated S1 conducted an internal investigation when the concern regarding C2 inappropriately touching C1 was brought up. S1 stated, when interviewed, C2 confirmed that C2 touched C1 private area over the pants. S1 provided a Incident Report with documentation of meeting with staff and reviewed with staff the importance of dual supervision. During LPA’s children’s interviews, C1 also confirmed that C2 touched C1 on the private area over pants. During the parent’s interview, 5 out of 5 parents did not make any disclosure regarding the above allegation.

During record reviews, LPA Sun reviewed Irvine Police Report and spoke to Irvine Youth Services Officer who stated no crime was committed and due to children’s young age the case was closed.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 06-CC-20250509155849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: RAINBOW RISING - CULVERDALE
FACILITY NUMBER: 304371160
VISIT DATE: 08/13/2025
NARRATIVE
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Based on LPA’s interviews with reporting party, staff, children, and parents, the preponderance of evidence has been met; therefore, the allegation of staff did not provide adequate supervision resulting in day care child engaging in inappropriate behavior with another child was found to be Substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101226.3(a) is being cited. See LIC9099D for deficiency cited.

Appeal Rights were explained. The Licensee was provided with a copy of appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Linda Ramirez.

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END OF REPORT

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 06-CC-20250509155849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: RAINBOW RISING - CULVERDALE
FACILITY NUMBER: 304371160
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/13/2025
Section Cited
CCR
101226.3(a)
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101226.3 (a) The behavior and health of the children shall be continually observed throughout the period of attendance. This requirement was not met as evidence by:
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Director, Linda Ramirez stated they will conduct a meeting with all staff that will focuss on supervison outside and inside of children. Facility will implement an activity with children to keep hands to self and respect personal boundries. Director stated they will email LPA documentation by 8/27/2025.
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Based on interview and record review, the licensee did not comply with the section cited above, S1 stated, when interviewed, C2 confirmed that C2 touched by C1 in private area over the pants which pose a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4