304371210-10-25-2023-06-CC-PMAA-CX8PVV-20231103113946

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371210
Report Date: 10/25/2023
Date Signed: 10/25/2023 10:05:04 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2023 and conducted by Evaluator Romelia M Castanon

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230823115713

FACILITY NAME:	LEPORT-IRVINE WOODBRIDGE		FACILITY NUMBER:	304371210
ADMINISTRATOR:	ROTENBERRY, CHRISTINE LIN		FACILITY TYPE:	850
ADDRESS:	26 LAKE ROAD		TELEPHONE:	(949) 551-9020
CITY:	IRVINE	STATE: CA	ZIP CODE:	92604
CAPACITY:	118	CENSUS: 54	DATE:	10/25/2023
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Director Christine Rotenberry		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Unqualified staff are left alone with children
Facility is operating out of ratio

INVESTIGATION FINDINGS:

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On 10/25/2023, Licensing Program Analyst (LPA) Romy Castanon made an unannounced visit to the facility to deliver findings of a complaint that was received at the Orange County Regional Child Care Program Office. LPA met with Director Christine Rotenberry and explained the reason for today’s visit. A tour of 5 classrooms was conducted and census was taken. There were 54 children with 8 staff members.

A review of the Facility Personnel Report Summary on 10/25/2023 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 08/23/2023, the Regional Office received a complaint report alleging unqualified staff are left alone with children. Complaint stated during the month of July 2023, Staff #1 (S1) did not have any education related qualifications and was left alone with children for about 2 hours, from 4:15pm to 6:00pm. The complaint stated this occurred because a qualified teacher who is scheduled to close was on vacation.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Romelia M Castanon	TELEPHONE: (714) 743-8565
LICENSING EVALUATOR SIGNATURE:	DATE: 10/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230823115713

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LEPORT-IRVINE WOODBRIDGE	FACILITY NUMBER: 304371210
	VISIT DATE: 10/25/2023

NARRATIVE

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LPA reviewed staff timesheets and was able to verify the dates referred were 07/24/2023-07/28/2023, Staff #2 was on vacation that week. Complaint also mentioned the Director Christina Rotenberry includes herself in ratio but does not physically go to the classroom to assist the staff. LPA called Reporting Party (RP) on 08/23/2023 and left message for further details but did not receive a call back.

S1 is a Primary Floater that assists with breaks or lunches in Room 2 and Room 5. During the interview with S1, they stated they enrolled in school after being hired by the facility but have never been left alone to care for the children. S1 states they are always accompanied by a qualified teacher. There are 2 qualified staff assigned in Room #2 and 3 qualified teachers in Room #5. During LPA’s initial visit on 08/29/2023, LPA interviewed the Director and 7 staff members. During staff interviews, all 7 staff stated they have not observed any staff, whether qualified or not, being left on their own to care for children.

LPA reviewed staff records and determined that the school has 9 out of 13 qualified teachers. LPA reviewed timesheets, as well as children attendance for the week of 07/24/2023-07/28/2023. LPA reviewed the schedules of staff and number of children in care after 4:00pm. On 07/24/2023, there were 24 children, 2 assistants and 3 qualified staff. On 07/25/2023, there were 29 children, 2 assistants and 3 qualified staff. On 07/26/2023, there were 25 children, 2 assistants and 4 qualified staff. On 07/27/2023, there were 33 children, 2 assistants and 3 qualified staff. On 07/28/2023, there were 23 children, 2 assistants and 2 qualified staff. S1 ended their day between 4:59pm-5:33pm, every day during the week of 07/24/2023-07/28/2023. LPA determined the facility had scheduled at least 1 qualified staff to stay after 5:00pm that did not include upper management who are also qualified and close at 6:00pm. Since LPA’s initial visit, the facility has continued to hire staff and utilize substitute staffing agencies.

LPA interviewed 7 out of 7 staff asking if the Director is needed to be in ratio, what is the Director role. All 7 staff stated if the Director is needed for coverage in the classroom, the Director makes herself available and stays in the classroom as long as necessary. LPA interviewed Director who stated that if she is needed in the classroom, she stays in the classroom until the staff arrive. Director stated in the morning, they are responsible for children attendance check in’s and have a sign directing parents where to drop off if they are in a classroom. Director follows the facility’s daily schedules and will provide coverage for staff breaks. Director states they are also available via walkie-talkie in the event coverage is needed outside scheduled break times. (Continue to page 3)

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Romelia M Castanon	TELEPHONE: (714) 743-8565
LICENSING EVALUATOR SIGNATURE:	DATE: 10/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230823115713

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LEPORT-IRVINE WOODBRIDGE	FACILITY NUMBER: 304371210
	VISIT DATE: 10/25/2023

NARRATIVE

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Based on LPA’s interviews, review of staff and children’s records, the allegation unqualified staff are left alone with children and facility is operating out of ratio may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Director Christine Rotenberry. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. The Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Romelia M Castanon	TELEPHONE: (714) 743-8565
LICENSING EVALUATOR SIGNATURE:	DATE: 10/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2023

LIC9099 (FAS) - (06/04)

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