304371214-11-7-2023-06-CC-JHAN-CY7P8E-20231204100524

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371214
Report Date: 11/07/2023
Date Signed: 11/07/2023 04:34:05 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2023 and conducted by Evaluator Nguyen K Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230929133517

FACILITY NAME:	LEPORT-IRVINE SPECTRUM-NORTH CAMPUS		FACILITY NUMBER:	304371214
ADMINISTRATOR:	BARTOLOME, KRISTA		FACILITY TYPE:	850
ADDRESS:	1 TECHNOLOGY DRIVE BLDG. A		TELEPHONE:	(949) 427-3968
CITY:	IRVINE	STATE: CA	ZIP CODE:	92618
CAPACITY:	119	CENSUS: 61	DATE:	11/07/2023
		UNANNOUNCED	TIME BEGAN:	02:45 PM
MET WITH:	Krista Bartolome, Director		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff member pushed a daycare child.
Staff member yells at daycare children.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Tran and LPA Nguyen conducted an unannounced complaint inspection to deliver the findings for the above allegatiosn. This is a continuation of the investigation initiated on 10/03/23. At 2:45pm, LPA Tran met with Director Krista Bartolome, who guided LPA on tour of the facility. Census was taken and observed were 61 children and 10 staff members including 8 toddlers with 2 staff members in Juniper classroom, 10 toddlers and 2 staff members in Elm classroom, 12 preschool children with 2 staff members in Birch classroom, 15 preschool children and 2 staff members in Spruce classroom, and 16 children and 2 staff members in Camellia classroom.

A review of the Facility Personnel Report Summary on 11/07/2023 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 11/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 06-CC-20230929133517

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LEPORT-IRVINE SPECTRUM-NORTH CAMPUS	FACILITY NUMBER: 304371214
	VISIT DATE: 11/07/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

(Page 2 of Report)

On 09/29/2023, the Regional Office received a complaint with allegations alleging (1) Staff member pushed a day care child and (2) Staff member yells at day care children.

During investigation, LPA interviewed 5 staff on 10/03/23 and 11/07/23. LPA attempted to interview 10 parents, 2 out 10 parents responded and provided feedback. LPA also attempted to interview 5 children, 4 out of 5 children qualified for the interview and provided responses.

All interviewed staff denied witnessing any staff push or yell at the children. Interviewed staff gave consistent responses regarding facility's discipline procedure including giving redirection, allowing child time to calm down or to express their feelings, then talk to child to encourage positive behaviors. Interviewed parents did not share any concern related to the allegation. Interviewed children denied witnessing any teacher pushing or yelling at any child.

Based on the information gathered from LPA’s interviews with 5 staff, 2 parents and 4 children on 09/27/23 and on 11/07/2023, there is insufficient evidence to corroborate the allegations (1) Staff member pushed a day care child and (2) Staff member yells at day care children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove (1) Staff member pushed a day care child and (2) Staff member yells at daycare children, did or did not occur, therefore the allegations (1) Staff member pushed a day care child and (2) Staff member yells at daycare children are unsubstantiated.

Appeal Rights were explained. The Director was provided a copy of appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. A Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Krista Bartolome.

(End of Report)

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Nguyen K Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 11/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 2