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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371214
Report Date: 06/11/2024
Date Signed: 06/11/2024 12:45:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2024 and conducted by Evaluator Romelia M Castanon
COMPLAINT CONTROL NUMBER: 06-CC-20240422114045
FACILITY NAME:LEPORT-IRVINE SPECTRUM-NORTH CAMPUSFACILITY NUMBER:
304371214
ADMINISTRATOR:BARTOLOME, KRISTAFACILITY TYPE:
850
ADDRESS:1 TECHNOLOGY DRIVE BLDG. ATELEPHONE:
(949) 427-3968
CITY:IRVINESTATE: CAZIP CODE:
92618
CAPACITY:119CENSUS: DATE:
06/11/2024
UNANNOUNCEDTIME BEGAN:
11:46 AM
MET WITH:TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility is operating out of ratio
Unqualified staff are caring for children
INVESTIGATION FINDINGS:
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On 06/11/2024, Licensing Program Analyst (LPA) Romy Castanon made an unannounced visit to the facility to deliver findings of a complaint that was received at the Orange County Regional Child Care Program Office. LPA met with Director Krista Bartolome and explained the reason for today’s visit. Observed at the time of the visit was a total of 58 children and 9 staff.
A review of the Facility Personnel Report Summary on 06/11/2024 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 04/22/2024, the Regional Office received a complaint report alleging 1) facility is operating out of ratio and 2) unqualified staff are caring for children. Complaint stated the week of 08/07/2023-08/11/2023, the Camellia Classroom was out of ratio and there was one staff member who did not have any educational units caring for children. LPA interviewed Reporting Party (RP) who stated on 08/10/2023, there was 22-24 children total and three (3) staff, but Staff #1 (S1) was not qualified. RP stated that S1 was the company’s substitute but no longer works at the facility. (Continue to page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20240422114045
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LEPORT-IRVINE SPECTRUM-NORTH CAMPUS
FACILITY NUMBER: 304371214
VISIT DATE: 06/11/2024
NARRATIVE
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Page 2

LPA conducted a visit on 04/23/2024 and interviewed five (5) staff regarding 1) ratio. During the interview with staff, 5 out of 5 staff stated they are never left alone to care for children. 5 out of 5 staff denied their classrooms are ever out of ratio. 3 out of 5 staff stated that is always two (2) qualified staff in each classroom. 3 out of 5 staff stated they follow facility protocol and always request coverage if they need to step out.

LPA reviewed facility attendance sheets for the week of 08/07/2023-08/11/2023 for the Camellia Room. During this period, there were 21 children enrolled. Attendance sheets include the time-of-day children were signed in and out. On 08/07, there were 15 children total. On 08/08, there were 16 children total. On 08/09, there were 15 children total. On 08/10, there were 18 children total. On 08/11, there were 15 children total. LPA also reviewed staff attendance for the Camellia Room that determined there was 2 teachers on 08/07, 08/08, 08/09, and 08/11, On 08/10, there was 1 teacher and an assistant. Throughout the day, during breaks and lunch two teachers covered for those two staff.

LPA conducted a visit on 04/23/2024 and interviewed five (5) staff regarding 2) unqualified staff were caring for children. During the interview with staff, 5 out of 5 staff stated lead teachers in classrooms are fully qualified to licensing standards. 5 out of 5 staff stated assistants are not left alone with the children at any time. 5 out of 5 staff confirm working with S1 but do not recall how many educational credits they had obtained. LPA reviewed S1’s personnel file and determined that S1 had 9 units that included infant/toddler class.

LPA interviewed six (6) children and there were no disclosures made to LPA.

LPA interviewed three (3) out of 5 parents. Parents did not disclose any information pertinent to the allegations.

Based on LPA’s interviews and record review, 1) facility is operating out of ratio and 2) unqualified staff are caring for children may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Director Krista Bartolome. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Licensee was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. (End of Report)

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2