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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371218
Report Date: 05/30/2024
Date Signed: 05/30/2024 11:42:30 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/03/2024 and conducted by Evaluator Anna Francesca Chan
COMPLAINT CONTROL NUMBER: 06-CC-20240503080938
FACILITY NAME:LITTLE MINDS LEARNING CENTERFACILITY NUMBER:
304371218
ADMINISTRATOR:GONZALEZ, AMANDAFACILITY TYPE:
850
ADDRESS:8760 CERRITOS AVETELEPHONE:
(714) 699-1111
CITY:ANAHEIMSTATE: CAZIP CODE:
92804
CAPACITY:30CENSUS: 12DATE:
05/30/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Director Amanda GonzalezTIME COMPLETED:
10:35 AM
ALLEGATION(S):
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Child eloped from the facility
INVESTIGATION FINDINGS:
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On 5/30/2024, at 9:45am Licensing Program Analyst (LPA), Anna Chan conducted an unannounced inspection for the purpose of delivering findings of complaint investigation initiated on 05/08/24. Upon arrival, LPA met with Director, Amanda Gonzalez and informed the director of the purpose of the visit. LPA was led on a walk-through of the facility by the director and a census was taken. LPA observed 2 staff and 12 children.

A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance.

The Department received a complaint on 05/03/24 alleging child eloped from the facility.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20240503080938
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371218
VISIT DATE: 05/30/2024
NARRATIVE
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Reporting Party (RP) stated a child eloped from the facility without staff supervision.

On 05/07/24 co-complainant stated Child 1 (C1) was found by child representative outside of the facility without supervision.

On 5/8/24, LPA interviewed two (2) staff. Staff 1 (S1) stated S1 was with another staff 2 (S2) while the class was in the outdoor play area, S1 stated while both S1 and S2 were administering first aid to another child, S1 stated S1 was notified by a parent that a child went out of the front entrance door. S1 went to the door and saw C1 already outside in the stroller with C1’s sibling. S2 stated the class was in the outdoor play area and while S2 and S1 were administering first aid to another child, S2 did not witness C1 ran away.

On 5/30/24 S1 stated the original door latch bolt does not work that is why when people coming in or going out do not latch the second deadbolt, the door will not shut. S1 stated that the cameras around the facility does not record but only has live view.

On 5/30/24, LPA observed the door will not shut when the second bolt (Electronic Keypad Deadbolt) is not turned to lock and the latch bolt from the original door knob is facing the wrong way and not locking, that is why the door won't shut on its own even when pulled to close.

On 05/20/24 LPA interviewed four (4) parents, none of the parents interviewed disclose any information that could support the allegation.

On 05/28/24 LPA received a copy of Call Detail Information Report dated 05/02/24 from OC Sheriff’s Department regarding the incident that took place in the facility. The report stated no crime observed.

Based on observation, interviews conducted, and records reviewed, it has been determined that a child eloped from the facility without staff supervision when the child representative saw C1 outside at the front area of the facility. The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated. California Code of Regulations, Title 22, Division 12, Type A, 101229(a)(1) Responsibility for Providing Care and Supervision. See deficiency cited on LIC9099D. Civil Penalty Assessed.
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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 06-CC-20240503080938
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371218
VISIT DATE: 05/30/2024
NARRATIVE
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LPA Chan informed Director Amanda Gonzalez, that this report dated 05/30/24 documents 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA informed Director to provide a copy of this licensing report dated 05/30/24 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted with Director Amanda Gonzalez. Report and deficiency discussed. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 06-CC-20240503080938
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371218
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/30/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/31/2024
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation.

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Director will provide LPA a documented staff training about supervision by due date. Director stated they will fix the door latch bolt to properly close the front door. Director will provide proof of repair to LPA by due date of 5/31/24
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This requirement was not met as evidenced by
Based on and interview conducted, it has been determined that a child eloped from the facility
This poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
LIC9099 (FAS) - (06/04)
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