304371252-4-11-2024-06-CC-PMAA-D4CULV-20240415154123

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371252
Report Date: 04/11/2024
Date Signed: 04/11/2024 04:12:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2024 and conducted by Evaluator Archibaldo Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20240124122848

FACILITY NAME:	APPLE TREE PRESCHOOL & KINDERGARTEN		FACILITY NUMBER:	304371252
ADMINISTRATOR:	SILVA, ISHARA		FACILITY TYPE:	850
ADDRESS:	2211 WEST WOODLEY AVENUE		TELEPHONE:	(714) 772-1005
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92801
CAPACITY:	60	CENSUS: 42	DATE:	04/11/2024
		UNANNOUNCED	TIME BEGAN:	03:51 PM
MET WITH:	Ishara Silva		TIME COMPLETED:	04:20 PM

ALLEGATION(S):

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Staff is racist towards children in care.
Staff left child in soiled clothing for a long period of time.

INVESTIGATION FINDINGS:

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On 4/11/2024 Licensing Program Analyst (LPA) A. Silva conducted an unannounced complaint investigation inspection. This is a continuation of the investigation initiated on 1/29/2024. Upon arrival, the LPA met with Director Ishara Silva and informed her of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. The census at the time of the visit was 42 preschool children.

The Department received a complaint on 1/24/2024 alleging that 1) Staff is racist toward children in care and 2) Staff left a child in soiled clothing for a long time.y

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 04/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20240124122848

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: APPLE TREE PRESCHOOL & KINDERGARTEN	FACILITY NUMBER: 304371252
	VISIT DATE: 04/11/2024

NARRATIVE

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Allegation 1) Staff is racist toward children in care.

The complainant did not provide any contact information; an interview with the complainant was not possible. The complaint did not contain details about the allegations.

On 1/29/2024, the LPA interviewed six staff during the initial visit. All six staff denied the allegations happened. All staff consistently stated the children are treated equally and provided access to the same materials and spaces as other children in the same classroom.

On 3/20/2024, the LPAs called nine parents requesting an interview. Four parents were reached. The parents interviewed did not express any concerns related to the allegations and did not provide any information that could corroborate the allegations. The rest of the parents did not respond to the Department’s request for an interview.

On 1/29/2024, the LPA observed the classroom and interactions between staff and children for about 30 minutes. There were no indications that the staff were prejudiced against any child or group of children. The children in attendance were from diverse backgrounds. All children were included in the same activity. The children responded positively to the staff.

Allegation 2) Staff left a child in soiled clothing for a long time.

On 1/29/2024, the LPA interviewed six staff during the initial visit. All six staff denied the allegations happened. All staff consistently described the protocol for diaper checks, diaper changes, and potty-training efforts.

On 3/20/2024, the LPAs called nine parents requesting an interview. Four parents were reached. The parents interviewed did not express any concerns related to the allegations and did not provide any information that could corroborate the allegations. The rest of the parents did not respond to the Department’s request for an interview.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 04/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 06-CC-20240124122848

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: APPLE TREE PRESCHOOL & KINDERGARTEN	FACILITY NUMBER: 304371252
	VISIT DATE: 04/11/2024

NARRATIVE

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On 1/29/2024, the LPA observed the classroom and interactions between staff and children for about 30 minutes. The LPA observed staff encouraging children to use the restroom before nap time. The director stated that no parent has ever complained about a child left in soiled clothing for a long time. The director indicated there are no incident reports.

Based on the interviews conducted, the preponderance of evidence standard has not been met. Although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted with Director Ishara Silva. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 04/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024

LIC9099 (FAS) - (06/04)

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