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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371262
Report Date: 02/10/2023
Date Signed: 02/10/2023 12:54:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2023 and conducted by Evaluator Dean Thompson
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230206111456
FACILITY NAME:RAINBOW RISING - MEADOW PARKFACILITY NUMBER:
304371262
ADMINISTRATOR:HUYNH, HEATHERFACILITY TYPE:
840
ADDRESS:50 BLUE LAKE S.TELEPHONE:
(949) 651-0678
CITY:IRVINESTATE: CAZIP CODE:
92614
CAPACITY:89CENSUS: 8DATE:
02/10/2023
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Heather CoxTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Day-care child was physically assaulted by another child in care.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA's) Thompson and Duron conducted an unannounced complaint investigation on today’s date. Upon arrival LPA met with Director Heather Cox. LPA observed 8 school age children along with 2 staff. The Orange County Child Care Office received a complaint 2/6/2023 with two allegation of personal rights and reporting requirements.

During the inspection it was determined the facility is operating within its licensed capacity and within compliance of staffing ratios. A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

During the investigation LPA interviewed Director, reviewed children files, obtained the facility roster, copies of ouch reports, and email records.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Judy HansonTELEPHONE: (714) 795-0415
LICENSING EVALUATOR NAME: Dean ThompsonTELEPHONE: (714) 287-0708
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20230206111456
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: RAINBOW RISING - MEADOW PARK
FACILITY NUMBER: 304371262
VISIT DATE: 02/10/2023
NARRATIVE
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On 2/6/2023 the Orange County Child Care Office received a complaint alleging Day-care child was physically assaulted by another child in care. Reporting party reported on the incident day (C2) has been unsupervised at Rainbow Rising.

During the investigation on 1/25/2023, LPAs interviewed staff, reviewed children files, and received a copy of an unusual incident report that occurred on 1/27/23.

During LPA visit on 2/10/23, LPA interviewed three staff. All three staff stated they were in ratio at the time of the incident which occurred on 1/27/2023 at approximately 3:30 PM. All staff stated there were 28 children along with 3 staff. At the time of the incident children were sitting on the carpet during raffle time. Staff (S1) was sitting directly behind Child (C2). Staff (S2) was standing off to the side of the carpet, pulling the raffles from the jar. Staff (S3) was sitting on the carpet towards the back. All three staff stated, while on the carpet, Child (C2) quickly got up and ran toward Child (C1) who was sitting in front of (S3) and hit (C1) on the cheek.

All staff stated, after the incident (C1) and (C2) were separated. An ice pack was applied to C1 cheek and teacher stated "there were no bruises or marks" on ouch report sent to parent. LPA reviewed pictures taken on 1/27/2023 at 7:25 PM showing (C1) did not have bruising or marks.

Based LPA interview with three staff on 2/10/23, children file reviews, and pictures, there was not enough evidence to substantiate the allegation Day-care child was physically assaulted by another child in care.



LPA reviewed sign in - sign out records for children that shows 28 children were present, LPA also observed timecards which shows three staff were present at the time of incident.

This agency has investigated the complaint alleging Day-care child was physically assaulted by another child in care; although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Notice of Site Visit was posted. The notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The licensee was provided a copy of their appeal right (LIC 9058 1/16) and their signature on this form acknowledges receipt of these rights. Exit interview was conducted.
SUPERVISOR'S NAME: Judy HansonTELEPHONE: (714) 795-0415
LICENSING EVALUATOR NAME: Dean ThompsonTELEPHONE: (714) 287-0708
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2