304371285-11-1-2023-06-CC-PMAA-CXBL2A-20231106072200

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371285
Report Date: 10/10/2023
Date Signed: 11/01/2023 01:41:39 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2023 and conducted by Evaluator Araceli Bootorabi

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230815130321

FACILITY NAME:	ENVIRONMENTAL NATURE CENTER (ENC) NATURE PRESCHOOL		FACILITY NUMBER:	304371285
ADMINISTRATOR:	SENER, VANESSA		FACILITY TYPE:	850
ADDRESS:	745 DOVER DRIVE		TELEPHONE:	(949) 629-1044
CITY:	NEWPORT BEACH	STATE: CA	ZIP CODE:	92663
CAPACITY:	75	CENSUS:	DATE:	10/10/2023
		UNANNOUNCED	TIME BEGAN:	02:07 PM
MET WITH:	Kendra Azure		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Bootorabi conducted an unannounced complaint investigation. The purpose of today’s visit is for amending a report originally delivered on 10/10/2023. The purpose of the amend report was due to LPA clicking the wrong finding. The report is unsubstantiated. LPA met with Asst. Director Kendra Azure.
Census on 11/01/2023: Bears(Pre-K) 2 Staff 20 Children/ Cayotees (3 - 4 yrs) 19 Children 2 Staff
Tortoises(2-3yrs) 17 Children 2 Staff Upon arrival on 10/10/2023 LPA met with Director Vanessa Sener. LPA conducted a tour of the facility/ 10/10/23 Census was as followed: 40 Children Outside with 6 Teachers Tortouse 3 Children Room with 1 Staff Cayotese 4 Children with 1 Staff Brears 3 Children with 1 Staff

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks had received criminal record and child abuse index clearances or exemptions.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Araceli Bootorabi
LICENSING EVALUATOR SIGNATURE:	DATE: 11/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230815130321

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: ENVIRONMENTAL NATURE CENTER (ENC) NATURE PRESCHOOL	FACILITY NUMBER: 304371285
	VISIT DATE: 10/10/2023

NARRATIVE

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The facility representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

On 08/15/2023 a complaint was received by the Orange County Regional Office (RO) alleging (1) Staff were not supervising children at all times, (2) Staff yelled at the child, and (3) Staff withheld food as a form of punishment. The LPA couldn't communicate with the reporting party because the complaint was submitted anonymously. As a result of the anonymous nature of the complaint, no additional information was obtained from the reporting party.

Staff are not supervising children at all times.

LPA Bootorabi interviewed 9 staff on 8/18/2023. 9 of 9 staff made no disclosures of them and other teachers not supervising children in care.

On 8/18/2023 LPA interviewed 9 children. 6 of 9 children were qualified by means of asking them a series of questions including truth/false and color questions . All six of the qualified children did not report any instances of teachers leaving them unsupervised.

LPA spoke with 3 parents who currently have children enrolled in the center. 3 of 3 parents made no disclosures of children being left unsupervised.

On 8/18/2023 the LPA observed teachers and office support using walkies to direct children arriving to the right outdoor area during drop off. Each classroom was designated an area and children worked in the areas designated to their class. LPA made no observations of children being left unsupervised.

Allegation 2: Staff yelled at child.
LPA Bootorabi interviewed 9 staff on 8/18/2023. 9 of 9 staff made no disclosures of staff yelling at any specific child, or witnessing other staff yell at a specific children.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Araceli Bootorabi
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230815130321

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: ENVIRONMENTAL NATURE CENTER (ENC) NATURE PRESCHOOL	FACILITY NUMBER: 304371285
	VISIT DATE: 10/10/2023

NARRATIVE

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3. Staff withheld food as a form of punishment.
LPA Bootorabi interviewed 9 staff on 8/18/2023. 9 of 9 staff made no disclosures of children being punished by means of withholding food. The LPA discussed disciplinary policy with the director and it was stated that the school staff work with children, and families to assist children with behavior issues. The school also create incident reports that are logged in their files. This reports for conference with families to assist with a plan to help the child in care.

On 8/18/2023 LPA interviewed 9 children. 6 of 9 children were qualified by means of asking them a series of questions including truth/false and color. 6 of 6 qualified children made no disclosures of teachers withholding food as a form of punishment. Children did disclose that their teachers help them when their classmates do not listen or need help.

LPA spoke with 3 parents who currently have children enrolled in the center. 3 of 3 parents made no disclosures of children being punished by staff by withholding food.

Based on Staff, Children, and Parent interviews there is not enough evidence to substantiate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Director Vanessa Sener. Notice of Site Visit was posted during the visit. The director was informed that the notice of the site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Araceli Bootorabi
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023

LIC9099 (FAS) - (06/04)

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