304371441-4-21-2026-06-CC-TNGN-DTMVCG-20260430161907

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371441
Report Date: 04/21/2026
Date Signed: 04/21/2026 02:15:33 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2026 and conducted by Evaluator Dianna ValdezSantana

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260219083403

FACILITY NAME:	ACACIA MONTESSORI SCHOOL		FACILITY NUMBER:	304371441
ADMINISTRATOR:	CHUNG, SUN		FACILITY TYPE:	850
ADDRESS:	1701 EAST CHAPMAN AVENUE		TELEPHONE:	(714) 526-7855
CITY:	FULLERTON	STATE: CA	ZIP CODE:	92831
CAPACITY:	46	CENSUS: 37	DATE:	04/21/2026
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Director, Chung, Sun "Stella"		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff pinched daycare child.

INVESTIGATION FINDINGS:

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On 04/21/2026, Licensing Program Analyst (LPA) D.Valdez Santana made an unannounced visit to Acacia Montessori School for the purpose to deliver findings of a complaint received. Upon arrival, LPA was met by Director, Sun “Stella” Chung who was explained the reason for today’s visit. LPA was provided a tour of the facility; census was taken in individual classrooms during naptime, Owl Room had 6 children & 1 staff, Goldfish Room had 9 children and 1 staff, Butterfly A Room had 11 children & 1 staff, and Butterfly B Room had 11 children & 2 staff. The total census observed was 37 children and 5 staff at the time of inspection. Director stated they currently have 41 children enrolled in the preschool. A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 02/19/2026 a complaint was filed with the Licensing office stating, Staff pinched daycare child. Reporting party stated observing Child #1 (C1) to have a dark bruise by the right side of diaper area. C1 told RP that Staff #4 (S4) had pinched C1. On 2/4/2026, S4 stated that C1 pinched another child during nap time.Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:	DATE: 04/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260219083403

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: ACACIA MONTESSORI SCHOOL	FACILITY NUMBER: 304371441
	VISIT DATE: 04/21/2026

NARRATIVE

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During the course of investigation, LPA interviewed 5 staff members and 2 parents.

During staff interviews, all five staff denied violating a child’s personal rights.

Staff #1 (S1) stated that Parent #1 (P1) reported Child #1 (C1) said Staff #4 (S4) pinched C1. Approximately three weeks prior, P1 showed S1 a photo of a bruise, which appeared older and not fresh. S1 informed P1 that S4 was being moved out of the classroom. On February 5, P1 raised concerns again; however, C1 had not been with S4 since January 20, and C1’s attendance was inconsistent. S1 stated the bruise did not appear consistent with a pinch, as there were no nail marks and it appeared older, suggesting C1 may have hit a hard surface. S1 reported that on C1’s last day, Staff #3 (S3) indicated no incident occurred. Staff #2 (S2) stated that C1 reported being hurt but was often the aggressor. S2 indicated that incident reports were not consistently completed, and P1 was not aware of C1’s behavior. P1 also reported that C1 stated someone hurt C1’s hand/wrist. Staff #3 (S3) denied observing any violations of children’s personal rights. Staff #4 (S4) described C1 as very active and sometimes aggressive with peers. S4 denied pinching C1 or observing any pinching involving C1 and did not recall observing any bruises. Staff #5 (S5) denied observing any violations of children’s personal rights. S5 described C1 as rarely attending, physically strong, and sometimes aggressive with other children. S5 reported observing C1 hitting and pinching other children and had no concerns regarding S4’s care of children.”

Two out of five parents were contacted, two of two parents interviewed had no issues or concerns with the daycare.

LPA obtained a copy of the Children’s Roster, Personnel Report, Parent Handbook and a copy of child #1’s file.

Based on LPA’s interviews and record review, there is insufficient evidence to corroborate the allegation of Staff pinched daycare child. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

Exit interview was conducted, and report was reviewed and discussed with Director, Sun "Stella" Chung. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. End of Report.

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:	DATE: 04/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2026

LIC9099 (FAS) - (06/04)

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