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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371450
Report Date: 01/06/2025
Date Signed: 01/06/2025 08:34:50 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2024 and conducted by Evaluator Soo Jin Jung
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20241219132229
FACILITY NAME:SUNNY DAY LEARNING CENTERFACILITY NUMBER:
304371450
ADMINISTRATOR:NATALIE HERNANDEZFACILITY TYPE:
850
ADDRESS:8012 WHITAKER STREETTELEPHONE:
(714) 521-5071
CITY:BUENA PARKSTATE: CAZIP CODE:
90621
CAPACITY:76CENSUS: 6DATE:
01/06/2025
UNANNOUNCEDTIME BEGAN:
07:35 AM
MET WITH:Director Natalie HernandezTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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Staff left daycare child in wet clothing for an extended period of time
INVESTIGATION FINDINGS:
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On 1/6/2025, Licensing Program Analyst (LPA), Christine Jung, conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Child Care Licensing Office. At 7:35AM, LPA met with Facility Representative, Alyssa Torres, and explained the reason for the visit. LPA was led on a tour of the facility and observed a total of six (6) children and two (2) staff.

On 12/19/2024, the Orange County Regional Child Care Licensing Office received a complaint with the allegation listed above: Reporting Party (RP) alleged that facility staff left daycare child in wet clothing for an extended period of time.

On 12/20/2024, LPA made an unannounced visit to the facility and interviewed five (5) staff and four (4) children. Director provided LPA with facility roster, Admission Agreement, Parent Handbook, sign in and out sheets, and other documents pertinent to the investigation.
(Go to Page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20241219132229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNNY DAY LEARNING CENTER
FACILITY NUMBER: 304371450
VISIT DATE: 01/06/2025
NARRATIVE
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(Page 2)

During investigation, LPA interviewed five (5) staff, four (4) children, and four (4) parents. Four (4) out of four (4) staff interviewed disclosed that there was a day that a child was allowed to stay in their wet shirt all day without being changed. Children interviewed did not disclose details to prove that staff did not change clothes for a child when the child’s clothes were wet. Parents interviewed did not provide any concern regarding the allegation.

The Orange County Regional Child Care Licensing Office has investigated the complaint alleging staff left daycare child in wet clothing for an extended period of time. Based on information gathered from LPA’s interviews and record reviews, the preponderance of evidence standard has been met, therefore the allegation is substantiated. California Code of Regulations, Title 22, Division 12 & Chapter 1, Section 101223(a)(2) Personal Rights is being cited; see LIC 9099D.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Natalie Hernandez.

End of report.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20241219132229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SUNNY DAY LEARNING CENTER
FACILITY NUMBER: 304371450
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/10/2025
Section Cited
CCR
101223(a)(2)
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101223(a)(2) Personal Rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by:
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DIrector stated that they will provide staff training regarding personal rights. Director stated they will submit personal rights training topics and training sign in sheets to LPA via email by due date.
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Based on interviews and record reviews, the licensee did not comply with the section cited above in that, staff violated a child's personal rights by not providing safe, healthful, and comfortable accommodations, which posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3