304371467-6-3-2026-06-CC-NKTN-DV5TTW-20260617150121

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371467
Report Date: 06/03/2026
Date Signed: 06/03/2026 05:17:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2026 and conducted by Evaluator Alma Castro

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260317155526

FACILITY NAME:	SERENDIB ANAHEIM LLC, DBA LITTLE MINDS LEARNING AC		FACILITY NUMBER:	304371467
ADMINISTRATOR:	LUCERO RUBI		FACILITY TYPE:	850
ADDRESS:	1845 WEST LA PALMA		TELEPHONE:	(714) 215-4293
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92801
CAPACITY:	32	CENSUS: 22	DATE:	06/03/2026
		UNANNOUNCED	TIME BEGAN:	08:50 AM
MET WITH:	Director, Angelica Burgos		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Lack of supervision resulting in daycare child sustaining an injury.
Unsafe environment, personal rights

INVESTIGATION FINDINGS:

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On 06/03/2026, Licensing Program Analyst (LPA), Alma Castro, conducted an unannounced subsequent visit to the facility to deliver the findings for a complaint that was initiated on 03/23/2026. LPA met with Director, Angelica Burgos and explained the reason for the visit. LPA toured the facility and observed a total of 23 children and 2 staff..

On 03/17/2026, the Orange County Regional Child Care Licensing Office received a complaint with the allegation listed as: (1) Lack of supervision resulting in daycare child sustaining an injury and (2) Unsafe environment, personal rights.

On 03/23/2026, LPA made an unannounced visit to the facility and interviewed staff and children. Director provided LPA with facility roster, sign in and out sheets, written ouch/incident reports and other documents pertinent to the investigation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:	DATE: 06/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260317155526

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SERENDIB ANAHEIM LLC, DBA LITTLE MINDS LEARNING AC	FACILITY NUMBER: 304371467
	VISIT DATE: 06/03/2026

NARRATIVE

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Regarding allegation (1) Lack of supervision resulting in daycare child sustaining an injury during LPA’s observations on supervision, LPA observed teachers and assistants providing supervision during indoor/outdoor activities. All three (3) staff provided consistent statements about following facility’s supervision procedures outlined in the “Little Minds Staff Training & Licensing Requirements Meeting”. The staff present during the incident states they witnessed the incident and provided immediate medical attention. LPA Castro observed facility staff continuously scan the environment and monitor behavior as mentioned in the same training. Out of the five (5) eligible child interviews, none of the children disclosed concerns regarding supervision. The two (2) interviewed parents did not disclose any concerns regarding lack of supervision. During record review, LPA examined Supervision procedures.

Regarding allegation (2) Unsafe environment, personal rights, during LPA’s observations, LPA observed facility staff attentive to the children and their needs. All three (3) interviewed staff provided consistent statements about acknowledging and honoring children’s personal rights. All five (5) children provided consistent statements about having positive experiences and interactions with their teachers. The two (2) interviewed parents did not disclose any concerns regarding the allegation that the facility is an unsafe environment, personal rights. During record review, LPA Castro examined Section III of the staff training that outlines Personal Rights of Children which describes the following, but not limited to: be treated with dignity and respect, feel safe, secure and supported and safe and healthy environment.

The Orange County Regional Child Care Licensing Office has investigated the complaint alleging that staff do not provide adequate care and supervision and unsafe environment, violation of personal rights. Based on the information gathered from LPA’s interviews and record reviews, although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Angelica Burgos.

>> END OF REPORT <<

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Alma Castro
LICENSING EVALUATOR SIGNATURE:	DATE: 06/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2026

LIC9099 (FAS) - (06/04)

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