304371510-7-20-2023-06-CC-PMAA-CU6U23-20230728151113

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371510
Report Date: 07/20/2023
Date Signed: 07/20/2023 04:17:24 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2023 and conducted by Evaluator Archibaldo Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230606151450

FACILITY NAME:	WONDERLAND MONTESSORI OF ANAHEIM		FACILITY NUMBER:	304371510
ADMINISTRATOR:	SANGANI, SACHIN		FACILITY TYPE:	850
ADDRESS:	624 NORTH ANAHEIM BLVD.		TELEPHONE:	(626) 434-5457
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92805
CAPACITY:	36	CENSUS: 22	DATE:	07/20/2023
		UNANNOUNCED	TIME BEGAN:	02:11 PM
MET WITH:	Teacher Suzan Samir		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Staff did not change daycare children's diaper

INVESTIGATION FINDINGS:

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On 7/20/2023 Licensing Program Analyst (LPA) A. Silva conducted an unannounced complaint investigation inspection. This is a continuation of the investigation initiated on 6/7/2023. Upon arrival, the LPA met with Teacher Suzan Samir and informed the teacher of the purpose of the visit. A review of staff criminal records on this date indicated all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. Census at the time of visit was 22 napping children.

Allegation(s): Staff did not change day care children’s diapers.

Continue on page LIC9099C.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230606151450

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: WONDERLAND MONTESSORI OF ANAHEIM	FACILITY NUMBER: 304371510
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/20/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/21/2023 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful accommodations, furnishings and equipment to meet his/her needs… The licensee did not comply with the above regulation as evidenced by:	1 2 3 4 5 6 7	The licensee will re-train staff on potty training assistance protocols and provide proof of correction to the LPA via email by the due date.
	8 9 10 11 12 13 14	Based on interviews, the licensee did not comply with the above regulation in 2 out of 2 children, which poses a potential risk to the health, safety, and personal rights of clients in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230606151450

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: WONDERLAND MONTESSORI OF ANAHEIM	FACILITY NUMBER: 304371510
	VISIT DATE: 07/20/2023

NARRATIVE

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The Department received a complaint on 6/6/2023 alleging: 1) staff did not change day care children’s diapers.

Interview with the complainant:
On 6/14/2023, The LPA interviewed the complainant. The complainant alleged that the staff at Wonderland Montessori of Anaheim did not change the diapers of day care children C1 and C2. According to the complainant, C1 had a soiled diaper, which caused a rash. C2 had a wet diaper and dampened clothing.

Interview with staff:
On 7/20/23, LPA interviewed three staff. S1 and S3 disclosed that the allegations were true. S1 stated there was a miscommunication with a parent about the needs of C1 and C2, which resulted in the deficiency. S3 stated the incident resulted in a meeting with the director to discuss diaper change protocols. S2 stated a parent complained about a child’s wet clothing but could not corroborate whether the allegations above happened or not.

On 7/20/23, LPA interviewed Director Sachin Sangani over the phone. Director Sangani disclosed that the allegation above is true and that he had addressed the deficiency with the staff and the parent. Director Sangani stated that P1 had informed the facility that the children were potty trained.

Interview with children:
The LPA attempted to interview children. However, the children were not qualified for an interview due to limited language development and inability to discern between true/false statements.

Interview with Parents:
On 6/23/2023, LPA called five parents and was able to interview parents P1, P4, and P6. None of the parents interviewed expressed any concerns with the care given to the children or with any staff at the facility, including P1. However, P1 disclosed that the allegation in the complaint is true. P1 stated that the day the children’s diapers were not changed was the first week the children attended the day care. According to P1, there was a miscommunication between staff and P1, which resulted in the deficiency and the complaint.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230606151450

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: WONDERLAND MONTESSORI OF ANAHEIM	FACILITY NUMBER: 304371510
	VISIT DATE: 07/20/2023

NARRATIVE

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Record review:
On 6/14/23, LPA Silva reviewed Wonderland’s parent handbook. Item 20 discusses potty training. Item 20 states that the facility provides potty training assistance only. Per parent handbook, potty training is a joint responsibility for staff and parents.

On 7/20/2023, LPA reviewed C1’s and C2’s files for incident reports and communication logs. LPA did not observe an incident report or any communication log from the facility about the allegation.

Based on the LPA’s observations and conducted interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A substantiated finding means that the allegation that staff did not change daycare children's diaper is valid.

The California Code of Regulations Title 22, Division 12, Section 101223 Personal Rights.

An exit interview was conducted with Director Sachin Snagani over the phone and with Ms. Suzan in person. The Notice of Site Visit was posted during the visit. Director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

End.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Archibaldo Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023

LIC9099 (FAS) - (06/04)

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