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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371524
Report Date: 07/09/2025
Date Signed: 07/09/2025 12:03:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2025 and conducted by Evaluator Soo Jin Jung
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250602153337
FACILITY NAME:LITTLE TREE MONTESSORI INT'L SCHOOL OF IRVINEFACILITY NUMBER:
304371524
ADMINISTRATOR:SUN, YINGFACILITY TYPE:
850
ADDRESS:1 DOPPLERTELEPHONE:
(949) 392-2986
CITY:IRVINESTATE: CAZIP CODE:
92618
CAPACITY:288CENSUS: 67DATE:
07/09/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Director, Ying SunTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff are not keeping facility free of odor
Staff do not have plumbling issues corrected in a timely manner
INVESTIGATION FINDINGS:
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On 7/9/2025, Licensing Program Analysts (LPA) Jung and Trinh, conducted an unannounced visit to the facility to deliver findings for a complaint that was received at the Orange County Regional Child Care Licensing Office. LPAs met with Director, Ying Sun, and explained the reason for the visit. LPAs was led on a tour of the facility and observed a total of 67 children and eight (8) staff.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 6/2/2025, the Orange County Regional Child Care Licensing Office received a complaint with two allegations: Reporting Party (RP) alleged that (1) staff are not keeping facility free of odor and (2) staff do not have plumbing issues corrected in a timely manner.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20250602153337
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE TREE MONTESSORI INT'L SCHOOL OF IRVINE
FACILITY NUMBER: 304371524
VISIT DATE: 07/09/2025
NARRATIVE
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On 6/3/2025, LPAs Jung and Carreiro made an unannounced visit to the facility and interviewed five (5) staff and three (3) children. Facility provided LPAs with facility roster and LIC 500 for investigative review.
All staff and children interviewed stated that there has never been a plumbing issue at the facility.

Interviewees shared an instance when children clogged the toilet by flushing paper towels, but this did not lead to plumbing issues. Staff stated that there are cleaners that come to the facility nightly, and there are no bad odors. One staff interviewed admitted that they were mistaken regarding the plumbing issue. They stated that the smell was caused by the children’s urine, not issues with plumbing. Children interviewed also stated that they have never seen the toilets broken. Two (2) out of three (3) children interviewed stated that sometimes the restroom smells bad. One (1) out of the two (2) children who smelled a bad odor in the restroom stated that it was due to urine, but the restroom no longer smells bad.

Parents interviewed did not provide any information regarding the allegations listed above.
The Orange County Regional Child Care Licensing Office has investigated the complaint alleging (1) staff are not keeping facility free of odor and (2) staff do not have plumbing issues corrected in a timely manner: although the allegations may have happened or are valid, there was not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies cited and report was reviewed with the Director, Ying Sun.

A notice of site visit was given and must remain posted for 30 days.

End of report.
SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Soo Jin Jung
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2